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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide constrained trait warranty on the whole machinery, and any subsystem unless stated differently. The trait warranty covers weaknesses by cause of defective materials or poor craftsmanship We cannot be held at fault for mis-usage or frequent wear and tear of your machinery. Our warranty will therefore not cover aforesaid. Generally damages can be repaired at minimum cost that aren't covered under guarantee. Quotations will be immediately vacant upon inquiry.
Routine service is needed by the machine(s) you are going to buy. The concealed service plan contains common cleaning, analyzing and positioning, as well as common ravages of time restoration at a minimal cost. Your service warranty will be null and not viable should you not service your machine in the recommended service or if it is not rectified in the equal of dual that period. This is to say, if we recommend that your machine is improved once every 3 months, you should get your machinery fixed in every 6 month period or your warranty will not be efficient.
A Call-out refers to each time a technician provides a service at your premises. Unless approved by management or included by any of the above mentioned plans, a call-out cost will be charged. At the instant of this quotation, for 1 day 1 specialist is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays including R 1 499.00 for working days.Along with the call-out fee, travel costs to your place as well as settlement if essential, are on your account. The technicians crucial preparations to be done to get picked up as well as sent back, are suggested to be done by you. R 9.95/km is the existing amount multiplied by the traveling distance between your premises including our warehouse, should you prefer for us to travel to you.Those costs may change time by instant without notice, so generously enquire about call out and touring costs ahead of time.
Our service plan is perfect for you if you just would like our technician to take a look at your machinery for your contentment, or if you want to know if the appliance is fitted to function optically. No costs will be assigned for the specialist we supply. Our technician will be able to supply you with information on if an different or further maintenance or spare parts replacement is needed or if everything is in order. Regretfully, no reconstruction or hard labour function will be carried out during a preservation visit, but a reservation can be made for this to be done at your and our quickest convenience.
We provide primary and/or overall training courses through our training facility for all machines we sell. More improved training can be obtained after the principal course has been achieved although first principal entry courses is enclosed in your machinery investment.
All our mainline of machines are sold with a particular barcode. You will thus constantly be able to check the machine's guarantee data and maintenance history on our site or offline - in any way and at any moment. By using the barcode we honour our machines assurance and service. This ensures your supreme comfort on both the selling and servicing of your machines.
Seeing that the reference above concerns our newest model, the climax, specifications and additions are applicable thereto. Attentively enquire from our sales people as to the year model cited. Depending on lesser execution or lower design, you will be designated to pocket a 5% exemption on older models, in which case we do not have the brand new model vacant.