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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the entire machine, including any subsystem, we only supply limited quality warranty if not stated differently. The trait warranty covers errors as a result of unreliable materials or poor craftsmanship We cannot be held at fault for mis-usage or everyday wear and tear of your equipment. Our warranty will for this reason not cover aforestated. Definitely, damages that are not covered under guarantee can regularly be repaired at a minimal cost. Upon request, quotations are readily vacant.
The machinery which you are going to buy, will be forcing a regular service. The included service plan includes standard cleaning, analyzing and adjustment, as well as general decrement reinstatement at a minimal cost. It is necessary that your machine(s) is fixed in the equal of dual that period, if you do not service your machine(s) in the suggested service period, elseways your service guarantee will be invalid and not viable. Meaning, if we preferred that your machine is improved once every three months, you have to get your machinery rectified within every six month period or your guarantee will not be credible.
A Call-out refers to each extent a specialist provides a service at your property. Except for when the call-out is enclosed by any of the above plans or accepted by the the company, a call-out cost will be required. At the extent of this quotation, one specialist for 1 day is R 1 499.00 for workdays, R 4 995.00 for Saturdays including R 9 995.00 for Sundays or Public Holidays.Touring costs to your premises as well as accommodation if crucial, are on your account, along with the call-out cost. The adjustments for the specialist to get picked up and sent back are recommend to be made by you. If you would like for us to come to you, the current percentage is R 9.95/kilometer multiplied by the traveling distance between our workshop and your premises.Generously seek an answer about call out and travel costs beforehand as those fees may differ point by instant without notice.
Whether you would like to find out if the machine is set to function optically, or you only want our specialist to take a look at your appliance for your tranquility, our servicing plan is suited for you. There is no cost for the specialist we provide. Our technician will be able to provide you with advice on if an different or additional servicing or spare parts replacement is needed or if everything is in order. Sadly, no adjustments or intense labour operate will be practised during a preservation visit, but a booking can be made for this to be carried out at your and our earliest availability.
We provide fundamental and/or complete training courses through our training facility for all machines we sell. First basic entry courses is enclosed in your machine investment, although more promoted training can be bought after the principal course has been finished.
All our mainline of machines are sold with a individual barcode. You will therefore constantly be able to analyze the machine's warranty report and servicing history on our website or offline - in any form and at any term. By using the barcode we honour our machines assurance and assistance. This ensures your maximum benefit on both the selling and assistance of your machinery's.