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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide confined attribute warranty on the whole machinery, along with any subsystem if not stated elseways. Poor craftsmanship along with unfit material defects are covered by the attribute guarantee. Everyday wear and tear or mis-usage of your equipment is not our liability. Aforementioned is thus not covered by our warranty. Definitely, deterioration that aren't covered under guarantee can usually be repaired at a minimal cost. Upon demand, quotations are gladly available.
The machine(s) which you are going to obtain, will be requiring a routine service. The included service plan contains basic cleaning, analyzing and adjustment, as well as basic decrement replacement at a minimum cost. Your service guarantee will be worthless and not viable if you do not service your machine in the chosen service or if it is not improved within the equivalent of double that period. This is to say that in which case we choose that your machine is rectified once every 3 months, it is required that you get your machinery serviced in every 6 month period or your warranty will not be efficient.
A Call-out refers to any extent a technician provides a service at your premises. Except for when the call-out is concealed by any of the above mentioned plans or arranged by the managers, a call-out fee will be charged. At the point of this quotation, for one day 1 specialist is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for weekdays.Touring costs to your establishment as well as settlement if necessary, are on your account, accompanying the call-out fee. The adjustments for the technician to get picked up and sent back are preferred to be done by you. If you would choose for us to come to you, the current percentage is R 9.95/kilometer multiplied by the traveling distance between our warehouse and your place.Those fees may vary extent by instant without notice, so generously enquire about call out including traveling costs beforehand.
Whether you would choose to find out whether the machine is set to function optically, or you only would like our technician to take a look at your machinery for your satisfaction, our servicing plan is here for you. No fees will be implemented for the technician we supply. Our specialist will be able to point out if everything is in order or whether an different or additional maintenance or spare parts reinstatement is needed. During maintenance visits no reconstruction or hard labour work will be practised and reservations can be made for this to be completed at your and our quickest availability.
We provide fundamental and/or complete training courses via our training facility for all machines we sell. When purchasing your machine, first basic entry courses is enclosed in your purchase, although more advanced training can be bought after the principal course has been accomplished.
All our mainline of machines are sold with a individual barcode. You will for this reason evermore be able to review the machinery's warranty report and maintenance history on our database or offline - in any form and at any instant. By using the barcode we value our machines guarantee and assistance. This insures your maximum comfort on both the service and resell of your machinery's.
The reference above involves our advanced model, including in essence the focus points, details and additions are applicative thereto. Beneficially seek an answer from our sales representative as to the year model cited. In the situation that we do not have the recent model vacant, you would be entitled to obtain up to 5% allowance on the former model, depending on lesser execution or lesser design.