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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide confined trait warranty on the entire machinery, and each subsystem except stated elseways. Poor craftsmanship along with faulty equipment errors are covered by the trait warranty. We are not responsible for general wear and tear or mis-usage of your machinery. For this reason aforementioned would not be covered by our warranty. Certainly, damages that aren't covered under guarantee can usually be repaired at a minimum cost. Upon demand, quotations are readily accessible.
The machine(s) which you are going to purchase, will be requiring a routine service. Standard decrement reinstatement at a minimal cost, investigation and adjustment as well as standard cleaning are covered in the service plan. Your service guarantee will be null and meaningless if you do not service your machinery within the suggested service or if it is not fixed in the equivalent of double that period. Meaning, if we recommend that your machine is improved once every 3 months, you must get your machinery rectified within every six month period or your guarantee will not be credible.
A Call-out refers to each time a technician provides a service at your property. Except for when per-approved by the company or included by any of the above mentioned plans, a call-out cost will be requested. 1 technician for one day is R 1 499.00 for weekdays, Traveling for weekends as well as R 9 995.00 for Sundays or Public Holidays at the extent of this quotation.Accommodation as well as touring costs to your place, along with the call-out cost, are on your account if necessary. The plans for the technician to get picked up and sent back are preferred to be carried out by you. R 9.95/km is the existing percentage increased by the driving distance between your place including our workshop, should you recommend for us to travel to you.Attentively enquire about call out as well as traveling costs in advance as those costs may differ instant by instant without notice.
Our service plan is perfect for you if you just want our specialist to take a look at your appliance for your tranquility, or if you would like to know if the appliance is fitted to operate optically. There is no fees for the experts we provide. Our experts will be able to provide you with guidance on whether an different or further maintenance or spare reinstatement is needed or whether everything is normal. Regrettably, no improvements or hard labour work will be practised during a sustainment visit, but a booking can be made for this to be done at your and our quickest availability.
We provide fundamental and/or overall training courses through our training centre for all machines we sell. First principal entry courses is included in your machine purchase, however more promoted training can be bought after the basic course has been achieved.
With all our mainline of machines a individual barcode is sold. For this reason your machinery's assurance report and service history will regularly be able to be analyzed in any manner and at any moment on our site or while logged off. By using the barcode we honour our machinery's guarantee and maintenance. Ultimate comfort are insured on both the reselling and maintenance of your machinery's.