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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer confined attribute guarantee on any subsystem unless stated any other way, as well as on the whole machine. Poor craftsmanship along with unreliable components defects are covered by the attribute warranty. We would not be held liable for misuse or general wear and tear of your product. Our guarantee will thus not cover aforesaid. Regularly damages can be repaired at minimum cost that aren't covered under warranty. Quotations are readily available on request.
The machinery you are going to buy needs a regular service. The concealed service plan contains standard cleaning, analyzing and calibration, as well as everyday depletion restoration at a minimum cost. It is crucial that your machine(s) is serviced in the equivalent of dual that period, should you not service your machinery within the suggested service period, otherwise your service warranty will be null and meaningless. This is to say, if we recommend that your machinery is improved once every three months, you should get your machinery rectified in every six month period or your guarantee will not be efficient.
A Call-out refers to any point a specialist supplies a service at your property. Lest the call-out is enclosed by any of the above named plans or per-approved by the management, a call-out cost will be requested. One specialist for one day is R 1 499.00 for workdays, Traveling for Saturdays and R 9 995.00 for Sundays or Public Holidays at the time of this quotation.Settlement as well as travel costs to your place, coupled with the call-out fee, are on your account if necessary. We prefer that you organize that the specialist gets picked up as well as sent back. The ongoing rate is R 9.95/kilometer multiplied by the driving distance between our place and your place, should you prefer for us to come to you.Those fees may change time by instant without notice, so kindly seek an answer about call out and touring costs beforehand.
Whether you would choose to know if the machinery is set to work optimally, or you simply want our specialist to take a look at your appliance for peace of mind, our assistance plan is perfect for you. No fees will be implemented for the specialist we provide. Our technician will be able to supply you with guidance on if an back-up or other maintenance or spare restoration is needed or whether everything is normal. Sadly, no repairs or hard labour work will be completed during a sustainment visit, but a booking can be made for this to be completed at your and our quickest availability.
We supply basic and/or extensive training courses at our training facility for all machines we sell. More advanced training can be purchased after the basic course has been completed however first fundamental entry courses is included in your machinery investment.
A particular barcode is presented with all our mainline of machines. Analyze thus you will regularly be able to,in any form and at any moment, check the machines assurance report and assistance history on our webpage or while disconnected. We honour our machinery's guarantee and service by using the barcode. This secures your ultimate convenience on both the selling and servicing of your machines.