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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer constrained feature guarantee on any subsystem except stated differently, and on the entire machine. Poor craftsmanship as well as defective material shortages are covered by the trait guarantee. Common wear and tear or misuse of your equipment is not our constraint. Our guarantee will for this reason not cover aforestated. Often damages can be repaired at minimum cost that are not covered under warranty. Upon request, quotations are gladly available.
Regular service is needed by the machine(s) you are going to obtain. General decrement restoration at a minimum cost, reviewing and positioning as well as everyday cleaning are concealed in the service plan. It is compulsory that your machinery is improved in the equal of double that period, if you do not service your machinery in the recommended service period, otherwise your service warranty will be null and meaningless. Meaning, if we recommend that your machine is fixed once every three months, you should get your machine serviced within every 6 month period or your warranty will not be valid.
A Call-out points to to any instant a technician offers a service at your premises. Except for when accepted by managers or covered by each of the above plans, a call-out fee will be requested. At the extent of this quotation, for 1 day 1 specialist is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for working days.Accommodation as well as transport costs to your establishment, coupled with the call-out fee, are on your account if crucial. The adjustments for the specialist to get picked up as well as sent back are suggested to be done by you. If you would like for us to travel to you, the existing amount is R 9.95/kilometer increased by the traveling distance between our workshop including your establishment.Without notice, those costs may vary instant by point, therefore attentively seek an answer about call out and transport costs ahead of time
Our service plan is perfect for you if you only want our technician to take a look at your appliance for peace of mind, or if you want to find out if the machine is adjusted to work optimally. We will not require any cost for the technician we provide. Our experts will be able to advise whether everything is in order or if an alternative or additional maintenance or spares reinstatement is needed. Sadly, no repairs or excessive labour work will be practised during a maintenance visit, but a reservation should made for this to be carried out at your and our earliest availability.
We give basic and/or comprehensive training courses via our premises for all machines we sell. When obtaining your machine, first primary entry courses is combined in your purchase, however more promoted training can be obtained after the principal course has been completed.
A individual barcode is supplied with all our mainline of machinery. Check accordingly you will regularly be able to,in any style and at any instant, review the machines warranty report and service history on our database or while disconnected. We value our machines warranty and maintenance by using the barcode. This protects your maximum advantage on both the maintenance and resell of your machinery's.