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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We offer constrained trait guarantee on each subsystem except stated differently, and on the whole machine. The trait guarantee covers shortages by cause of faulty components or poor craftsmanship We are not at fault for everyday wear and tear or mis-usage of your machine. Thus aforestated shall not be covered by our warranty. Certainly, damages that aren't covered under warranty can regularly be repaired at a minimum cost. Upon inquiry, quotations are gladly accessible.The machinery which you are going to buy, will be forcing a regular service. Common decrement replacement at a minimal cost, analyzing and calibration as well as common cleaning are enclosed in the service plan. It is necessary that your machinery is improved in the equal of twice that period, if you do not service your machinery in the preferred service period, otherwise your service warranty will be invalid and meaningless. Meaning, you must get your machine improved within every 6 month period, if we recommend that your machine is fixed once every 3 months or your warranty will not be legit.
A Call-out points to to each instant a technician provides a service at your premises. Except when the call-out is enclosed by any of the above named plans or per-approved by the management, a call-out cost will be requested. At the extent of this quotation, for 1 day one specialist is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays and R 1 499.00 for working days.Settlement including transport costs to your establishment, along with the call-out fee, are on your account if essential. The adjustments for the technician to get picked up and sent back are preferred to be made by you. R 9.95/kilometer is the existing percentage amplified by the traveling distance between your premises as well as our premises, should you recommend for us to travel to you.Without notice, those charges may differ time by instant, thus kindly seek an answer about call out including travel costs beforehandIf you would like to find out whether the machine is set to work optimally, or you only want our specialist to take a look at your machine for your tranquility, our assistance plan is suited for you. No fees will apply for the specialist we supply. Our specialist will be able to point out whether everything is in order or if an alternative or other assistance or spare parts replacement is needed. Bookings should be made for adjustments or hard labour function to be carried out at your/our earliest convenience as no reconstruction or any such labour actions will be completed during servicing visits.We give primary and/or extensive training courses via our training facility for all machines we sell. When buying your machine, first basic entry courses is comprehended in your purchase, however more advanced training can be bought after the basic course has been passed.With all our mainline of machines a unique barcode is sold. You will therefore always be able to analyze the machine's warranty data and servicing history on our database or offline - in any manner and at any term. By using the barcode we honour our machines assurance and assistance. This ensures your supreme benefit on both the reselling and servicing of your machines.
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