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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We provide confined trait warranty on the entire machinery, including each subsystem if not stated otherwise. Defects by cause of unreliable equipment or poor craftsmanship, are covered by the feature warranty. We shall not be held accountable for mis-usage or general wear and tear of your equipment. Our guarantee will for this reason not cover aforestated. Regularly damages can be repaired at minimal cost that aren't covered under warranty. Upon request, quotations are promptly accessible.Regular service is required by the machinery you are going to purchase. The concealed service plan consists of basic cleaning, investigation and arrangement, as well as basic wear and tear reinstatement at a minimal cost. Your service guarantee will be worthless and ineffective should you not service your machine in the recommended service or if it is not improved within the equal of dual that period. This is to say that within which case we choose that your machinery is fixed once every three months, it is vital that you get your machinery fixed within every 6 month period or your guarantee will not be credible.
Whenever a technician provides a service at your property, it refers to a call-out. Except when the call-out is concealed by each and every time of the above plans or accepted by the the company, a call-out fee will be charged. 1 technician for 1 day is R 1 499.00 for working days, Traveling for weekends and R 9 995.00 for resting days or Public Holidays at the point of this quotation.Transport costs to your premises as well as settlement if crucial, are on your account, along with the call-out fee. The arrangements for the technician to get picked up as well as sent back are suggested to be carried out by you. If you would prefer for us to come to you, the ongoing amount is R 9.95/km multiplied by the traveling distance between our office as well as your establishment.Those costs may vary point by instant without notice, so generously enquire about call out and traveling costs in advance.Whether you would like to know whether the appliance is set to work optimally, or you only would like our technician to take a look at your machine for your satisfaction, our assistance plan is here for you. We will not require any cost for the technician we provide. Our technician will be able to provide you with guidance on if an alternative or additional servicing or service parts restoration is needed or if everything is in order. During preservation visits no adjustments or intense labour work will be practised and bookings should made for this to be carried out at your and our earliest availability.Our warehouse offers principal and/or extensive training courses for all machines we sell. When obtaining your machine, first primary entry courses is included in your purchase, although more advanced training can be bought after the basic course has been completed.With all our mainline of machines a unique barcode is sold. You will for this reason regularly be able to check the machine's guarantee data and assistance history on our database or while disconnected - in any manner and at any instant. We honour our machinery's warranty and service by using the barcode. This secures your supreme advantage on both the maintenance and resell of your machinery's.
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