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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply bounded trait warranty on the entire machinery, along with each subsystem unless stated differently. Weaknesses as a result of unfit equipment or poor craftsmanship, are covered by the attribute warranty. We will not be held liable for mis-usage or everyday wear and tear of your component. Aforestated is accordingly not covered by our guarantee. Of course, damages that aren't covered under warranty can usually be repaired at a minimal cost. Upon appeal, quotations are readily vacant.
The machinery which you are going to obtain, will be demanding a routine service. Common depletion reinstatement at a minimum cost, investigation and arrangement as well as everyday cleaning are enclosed in the service plan. Your service guarantee will be null and not viable should you not service your machine in the chosen service or if it is not serviced in the equivalent of twice that period. Meaning, you should get your machine serviced within every 6 month period, if we choose that your machinery is serviced once every three months or your guarantee will not be credible.
A Call-out refers to any time a technician offers a service at your property. A call-out fee will be requested except when the call-out is covered by each of the above plans or per-approved by the the company. At the extent of this quotation, one specialist for one day is R 1 499.00 for workdays, R 4 995.00 for Saturdays as well as R 9 995.00 for resting days or Public Holidays.Touring costs to your establishment including accommodation if required, are on your account, in addition to the call-out fee. The adjustments for the technician to get picked up and sent back are suggested to be done by you. R 9.95/kilometer is the existing amount multiplied by the driving distance between your establishment including our premises, should you choose for us to travel to you.Generously enquire about call out including transport costs ahead of time as those costs may change time by instant without notice.
If you simply want our technician to take a look at your appliance for peace of mind or want to find out if the machine is adjusted to function optimally, our service plan is here for you. No fees will be assigned for the experts we supply. You will be advised by our experts whether an back-up or other servicing or spares restoration is needed or if everything is in order. Reservations must be made for improvements or excessive labour work to be practised at your/our quickest availability as no adjustments or any such labour actions will be completed during servicing visits.
We supply basic and/or overall training courses through our premises for all machines we sell. More improved training can be bought after the fundamental course has been completed although first principal entry courses is included in your machine investment.
With all our mainline of machines a different barcode is sold. You will thus constantly be able to analyze the machinery's warranty info and service history on our website or offline - in any style and at any instant. By using the barcode we honour our machines warranty and maintenance. This insures your maximum advantage on both the selling and servicing of your machinery's.