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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machine, along with any subsystem, we only offer constrained feature guarantee if not stated otherwise. The attribute guarantee covers defects due to defective components or poor craftsmanship We aren't at fault for common wear and tear or misuse of your component. Our warranty will for this reason not cover aforesaid. Damages can regularly be repaired that are not covered under warranty, at minimal cost. Quotations are readily accessible on request.
The machine(s) which you are going to purchase, will be forcing a regular service. Analyzing and arrangement, basic cleaning , as well as standard decrement reinstatement at a minimal cost are covered in the service plan. It is compulsory that your machinery is fixed in the equivalent of double that period, should you not service your machine(s) within the chosen service period, otherwise your service warranty will be null and not viable. Meaning that within which case we suggested that your machine is serviced once every 3 months, it is crucial that you get your machine fixed in every six month period or your guarantee will not be efficient.
Anytime a specialist offers a service at your premises, it points to to a call-out. Except for when the call-out is concealed by any of the above mentioned plans or accepted by the management, a call-out cost will be charged. At the instant of this quotation, for one day 1 technician is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays and R 1 499.00 for working days.Along with the call-out cost, transport costs to your premises and accommodation if essential, are on your account. We choose that you organize that the technician gets picked up as well as sent back. R 9.95/kilometer is the existing amount multiplied by the traveling distance between your establishment as well as our place, should you desire for us to come to you.Those fees may differ instant by extent without notice, so generously analyze about call out including travel costs in advance.
Whether you would choose to find out if the machinery is adjusted to function optically, or you just would like our specialist to take a look at your machine for your tranquility, our maintenance plan is perfect for you. We will not charge any fees for the specialist we provide. You will be advised by our specialist if an alternative or other assistance or spare parts reinstatement is needed or whether everything is in order. During maintenance visits no repairs or excessive labour function will be carried out and bookings can be made for this to be practised at your and our earliest availability.
Our premises offers fundamental and/or complete training courses for all machines we sell. First basic entry courses is combined in your machine purchase, although more advanced training can be obtained after the basic course has been completed.
A individual barcode is provided with all our mainline of machines. Accordingly your machinery's assurance report and assistance history will always be able to be analyzed in any manner and at any moment on our website or offline. We value our machinery's assurance and servicing by using the barcode. This protects your maximal benefit on both the servicing and resell of your machinery's.