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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide confined quality warranty on the entire machine, and any subsystem if not stated any other way. Defects due to faulty components or poor craftsmanship, are covered by the attribute guarantee. We are not accountable for everyday wear and tear or mis-usage of your machinery. Our guarantee will for this reason not cover aforestated. Certainly, damages that aren't covered under warranty can usually be repaired at a minimum cost. Quotations will be readily available upon request.
The machine(s) which you are going to buy, will be requiring a routine service. The enclosed service plan encloses standard cleaning, checking and positioning, as well as general depletion replacement at a minimal cost. Your service guarantee will be worthless and meaningless should you not service your machine in the preferred service or if it is not fixed in the equivalent of dual that period. This is to say that within which case we recommend that your machine is fixed once every three months, it is vital that you get your machine rectified within every six month period or your guarantee will not be credible.
A Call-out refers to any point a technician provides a service at your place. Unless the call-out is included by each of the above mentioned plans or approved by the the company, a call-out fee will be requested. At the point of this quotation, 1 technician for 1 day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for resting days or Public Holidays.In addition to the call-out cost, transport costs to your property and settlement if crucial, are on your account. The experts required arrangements to be made to get picked up including sent back, are preferred to be made by you. R 9.95/km is the existing rate amplified by the driving distance between your premises and our place, should you prefer for us to go to you.Those fees may differ time by time without notice, so beneficially enquire about call out as well as traveling costs beforehand.
Whether you would choose to know whether the machine is fitted to operate optically, or you just want our technician to take a look at your machinery for your satisfaction, our service plan is perfect for you. There is no fees for the experts we supply. You will be advised by our specialist if an alternative or other service or spares reinstatement is needed or whether everything is normal. During maintenance visits no adjustments or hard labour work will be completed and reservations should made for this to be done at your and our earliest availability.
We provide fundamental and/or full training courses via our training centre for all machinery we sell. First principal entry courses is included in your machine investment, although more promoted training can be purchased after the primary course has been passed.
All our mainline of machines are sold with a individual barcode. Check for this reason you will always be able to,in any way and at any time, check the machines warranty info and servicing history on our webpage or offline. By using the barcode we honour our machinery's warranty and assistance. This ensures your maximal advantage on both the assistance and resell of your machinery's.
Seeing that the tender above pertains to our newest model, the focus points, specifications and extras are relevant thereto. For any enquirers relating to the age model quoted, you can call our sales consultants. In the case that we don't have the brand new model available, you can be designated to receive up to 5% allowance on the elder model, based on insignificant execution or lower composition.