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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide bounded attribute guarantee on any subsystem lest stated otherwise, along with on the entire machine. The quality warranty covers shortages by cause of defective components or poor craftsmanship We will not be held responsible for misuse or common wear and tear of your equipment. Aforementioned is therefore not covered by our warranty. Certainly, deterioration that are not covered under warranty can generally be repaired at a minimum cost. Upon request, quotations are gladly accessible.
The machinery you are going to purchase needs a routine service. Standard ravages of time replacement at a minimal cost, checking and positioning as well as common cleaning are concealed within the service plan. If you do not service your machinery within the preferred service period, it is necessary that your machinery is improved within the equal of dual that period elseways your service warranty will be null and void. This is to say that within which case we recommend that your machine is serviced once every 3 months, it is compulsory that you get your machinery rectified in every six month period or your warranty will not be credible.
Anytime a service is offered at your place by a specialist, it refers to a call-out. Except for when the call-out is concealed by any of the above plans or accepted by the the company, a call-out fee will be requested. 1 specialist for one day is R 1 499.00 for weekdays, Traveling for weekends and R 9 995.00 for resting days or Public Holidays at the extent of this quotation.In addition to the call-out cost, travel costs to your premises including accommodation if necessary, are on your account. The adjustments for the technician to get picked up and sent back are suggested to be done by you. The ongoing amount is R 9.95/km amplified by the driving distance between our premises including your place, should you desire for us to go to you.Beneficially inquire about call out and transport costs in advance as those charges may change point by time without notice.
Whether you would prefer to find out whether the machinery is fitted to work optically, or you simply would like our technician to take a look at your appliance for peace of mind, our maintenance plan is perfect for you. There is no fees for the technician we provide. You will be advised by our experts if an different or additional servicing or service parts replacement is needed or whether everything is normal. During maintenance visits no repairs or excessive labour function will be done and reservations can be made for this to be done at your and our quickest availability.
Primary and/or complete training courses are held at our training centre for all machines we sell. More advanced training can be purchased after the basic course has been accomplished however first principal entry courses is included in your machinery investment.
All our mainline of machines are sold with a unique barcode. Thus your machines warranty info and assistance history will always be able to be checked in any form and at any moment on our webpage or offline. We value our machinery's guarantee and service by using the barcode. This protects your maximal benefit on both the selling and assistance of your machines.