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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We provide confined trait warranty on each subsystem lest stated differently, including on the entire machinery. Weaknesses due to unfit equipment or poor craftsmanship, are covered by the characteristic warranty. Common wear and tear or misuse of your equipment is not our fault. Aforestated is thus not covered by our warranty. Of course, deterioration that are not covered under guarantee can generally be repaired at a minimal cost. Quotations will be readily available upon demand.The machinery which you are going to obtain, will be needing a regular service. Everyday wear and tear reinstatement at a minimum cost, analyzing and adjustment as well as basic cleaning are concealed within the service plan. Should you not service your machine(s) within the suggested service period, it is necessary that your machinery is improved within the equivalent of double that period otherwise your service guarantee will be worthless and ineffective. Meaning, you should get your machine improved in every six month period, if we choose that your machinery is fixed once every three months or your guarantee will not be efficient.
A Call-out refers to any extent a specialist provides a service at your establishment. Except when accepted by management or covered by each of the above plans, a call-out cost will be requested. At the instant of this quotation, for one day 1 specialist is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays as well as R 1 499.00 for working days.Coupled with the call-out charge, transport costs to your premises and accommodation if necessary, are on your account. The technicians crucial preparations to be carried out to get picked up including sent back, are preferred to be done by you. The existing rate is R 9.95/km multiplied by the traveling distance between our place and your establishment, should you desire for us to come to you.Without notice, those fees may change instant by point, as a result attentively enquire about call out as well as travel costs beforehandOur maintenance plan is perfect for you if you only would like our technician to take a look at your machine for peace of mind, or if you want to find out if the machine is adjusted to function optically. We will not require any cost for the technician we provide. You will be advised by our experts whether an different or further maintenance or service parts reinstatement is needed or if everything is in order. Bookings have to be made for repairs or excessive labour work to be carried out at your/our quickest availability as no improvements or any such labour services will be done during maintenance visits.We supply basic and/or complete training courses through our training centre for all machinery we sell. More advanced training can be bought after the basic course has been achieved however first primary entry courses is included in your machine investment.With all our mainline of machinery's a particular barcode is sold. You will therefore evermore be able to review the machine's warranty report and servicing history on our webpage or offline - in any way and at any moment. We value our machines guarantee and service by using the barcode. This ensures your maximum comfort on both the selling and servicing of your machines.
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