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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the entire machine, and each subsystem, we only provide bounded quality guarantee if not stated any other way. Errors as a result of defective materials or poor craftsmanship, are covered by the feature guarantee. We aren't accountable for common wear and tear or mis-usage of your machinery. Aforementioned is accordingly not covered by our guarantee. Definitely, damages that are not covered under warranty can often be repaired at a minimum cost. Upon demand, quotations are immediately vacant.
Routine service is required by the machinery you are going to purchase. The covered service plan includes general cleaning, reviewing and positioning, as well as general decrement reinstatement at a minimal cost. If you do not service your machinery in the chosen service period, it is compulsory that your machinery is improved in the equivalent of dual that period elseways your service guarantee will be invalid and not viable. This is to say, you must get your machine serviced in every six month period, if we preferred that your machine is serviced once every 3 months or your guarantee will not be legit.
When a service is provided at your place by a technician, it refers to a call-out. Unless the call-out is enclosed by any of the above plans or accepted by the managers, a call-out fee will be requested. At the point of this quotation, 1 specialist for 1 day is R 1 499.00 for working days, R 4 995.00 for Saturdays and R 9 995.00 for resting days or Public Holidays.Along with the call-out charge, transport costs to your property as well as accommodation if crucial, are on your account. The plans for the specialist to get picked up and sent back are suggested to be carried out by you. If you would choose for us to go to you, the ongoing percentage is R 9.95/kilometer amplified by the traveling distance between our warehouse as well as your premises.Those costs may change point by time without notice, so beneficially enquire about call out and transport costs ahead of time.
Whether you would choose to know whether the machinery is set to work optimally, or you simply would like our technician to take a look at your machine for your contentment, our maintenance plan is suited for you. There is no fees for the specialist we provide. Our experts will be able to provide you with advice on if an alternative or additional servicing or spare parts reinstatement is needed or if everything is in order. Reservations have to be made for repairs or hard labour operate to be practised at your/our earliest availability as no reconstruction or any such labour actions will be carried out during servicing visits.
Primary and/or extensive training courses are offered at our warehouse for all machines we sell. First principal entry courses is enclosed in your machine investment, although more improved training can be purchased after the fundamental course has been accomplished.
With all our mainline of machines a particular barcode is sold. For this reason your machinery's warranty data and assistance history will regularly be able to be reviewed in any way and at any term on our database or offline. We honour our machinery's assurance and servicing by using the barcode. This insures your maximal advantage on both the servicing and resell of your machines.
Seeing that the reference above is in regarding to our brand new model, the features, specs and attachments are suited thereto. Our sales representatives can be contacted relating to any inquiries of the age model cited. You will be designated to collect a 5% remission on prior models , based on minor completion or lesser composition in which case we do not have the brand new model available.