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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machinery, along with each subsystem, we only provide restricted quality guarantee if not stated elseways. Poor craftsmanship and unfit equipment errors are covered by the attribute warranty. Common wear and tear or mis-usage of your component is not our responsibility. Our guarantee will therefore not cover aforesaid. Certainly, deterioration that are not covered under warranty can usually be repaired at a minimum cost. Upon request, quotations are promptly available.
Regular service is due by the machinery you are going to buy. Basic wear and tear replacement at a minimum cost, investigation and adjustment as well as common cleaning are enclosed within the service plan. Your service warranty will be null and meaningless should you not service your machinery in the preferred service or if it is not fixed within the equal of twice that period. Meaning that within which case we suggested that your machine is rectified once every 3 months, it is vital that you get your machine serviced within every 6 month period or your warranty will not be legit.
A Call-out points to to each and every time instant a technician offers a service at your establishment. Unless the call-out is included by each and every time of the above named plans or per-approved by the management, a call-out fee will be requested. At the time of this quotation, for 1 day one specialist is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays as well as R 1 499.00 for workdays.Accommodation including traveling costs to your establishment, accompanying the call-out cost, are on your account if necessary. The adjustments for the specialist to get picked up and sent back are preferred to be done by you. If you would prefer for us to travel to you, the existing percentage is R 9.95/kilometer multiplied by the driving distance between our warehouse as well as your place.Kindly seek an answer about call out as well as travel costs in advance as those charges may vary point by time without notice.
If you would prefer to find out whether the appliance is adjusted to work optically, or you just want our technician to take a look at your appliance for your satisfaction, our maintenance plan is perfect for you. We will not charge any fees for the technician we supply. Our specialist will be able to advise if everything is in order or whether an alternative or other assistance or spares replacement is needed. During preservation visits no reconstruction or excessive labour work will be carried out and reservations should made for this to be completed at your and our quickest convenience.
We offer primary and/or extensive training courses via our premises for all machinery we sell. When obtaining your machinery, first fundamental entry courses is enclosed in your purchase, but more advanced training can be purchased after the principal course has been achieved.
All our mainline of machinery's are sold with a particular barcode. Therefore your machinery's guarantee data and service history will evermore be able to be checked in any style and at any term on our site or offline. We value our machinery's warranty and servicing by using the barcode. This ensures your ultimate comfort on both the reselling and service of your machines.