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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide confined quality guarantee on the entire machine, along with each subsystem lest stated elseways. The feature guarantee covers errors as a result of defective materials or poor craftsmanship We cannot be held liable for misuse or common wear and tear of your machine. Accordingly aforestated will not be covered by our warranty. Regularly deterioration can be repaired at minimal cost that are not covered under guarantee. Quotations are promptly available on request.
The machinery you are going to obtain needs a regular service. Basic ravages of time restoration at a minimum cost, checking and positioning as well as everyday cleaning are covered in the service plan. Should you not service your machine(s) within the suggested service period, it is required that your machine(s) is improved within the equal of twice that period otherwise your service warranty will be useless and ineffective. Meaning, you should get your machine rectified within every six month period, if we suggested that your machinery is fixed once every three months or your warranty will not be credible.
Anytime a technician provides a service at your premises, it points to to a call-out. Except when accepted by management or included by any of the above plans, a call-out fee will be requested. One technician for one day is R 1 499.00 for workdays, Traveling for Saturdays and R 9 995.00 for Sundays or Public Holidays at the extent of this quotation.In addition to the call-out charge, touring costs to your premises and settlement if necessary, are on your account. We suggest that you organize that the specialist gets picked up as well as sent back. The existing amount is R 9.95/km increased by the traveling distance between our workshop as well as your establishment, should you desire for us to come to you.Generously analyze about call out and touring costs ahead of time as those charges may change time by time without notice.
Our maintenance plan is perfect for you if you just would like our specialist to take a look at your machine for peace of mind, or if you want to know if the appliance is adjusted to operate optimally. No fees will be assigned for the specialist we supply. You will be advised by our technician if an alternative or additional assistance or spare reinstatement is needed or if everything is normal. Reservations must be made for repairs or intense labour work to be carried out at your/our quickest convenience as no adjustments or any such labour actions will be completed during maintenance visits.
Our premises offers principal and/or extensive training courses for all machines we sell. When buying your machinery, first basic entry courses is combined in your purchase, however more promoted training can be bought after the principal course has been passed.
With all our mainline of machinery's a different barcode is sold. You will therefore evermore be able to analyze the machine's assurance info and service history on our database or while disconnected - in any way and at any moment. We value our machines warranty and maintenance by using the barcode. This secures your maximal comfort on both the selling and service of your machinery's.