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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide restricted quality guarantee on the whole machinery, as well as each subsystem unless stated elseways. The quality guarantee covers errors by reason of faulty materials or poor craftsmanship We would not be held accountable for mis-usage or general wear and tear of your machinery. Our guarantee will therefore not cover aforestated. Deterioration can generally be repaired that are not covered under warranty, at minimum cost. Quotations are readily vacant on appeal.
Routine service is required by the machinery you are going to obtain. The included service plan consists of common cleaning, investigation and positioning, as well as general wear and tear replacement at a minimum cost. Should you not service your machinery within the recommended service period, it is crucial that your machinery is fixed within the equal of dual that period otherwise your service warranty will be useless and not viable. This is to say, if we suggested that your machine is serviced once every 3 months, you have to get your machine fixed within every 6 month period or your guarantee will not be credible.
Whenever a technician supplies a service at your premises, it refers to a call-out. A call-out cost will be required unless the call-out is concealed by each and every time of the above plans or confirmed by the managers. One technician for one day is R 1 499.00 for workdays, Traveling for weekends including R 9 995.00 for resting days or Public Holidays at the extent of this quotation.In addition to the call-out charge, travel costs to your property including accommodation if crucial, are on your account. We recommend that you arrange that the specialist gets picked up and sent back. R 9.95/kilometer is the existing rate amplified by the traveling distance between your premises as well as our warehouse, should you recommend for us to come to you.Kindly seek an answer about call out including touring costs in advance as those fees may change point by time without notice.
If you only would like our technician to take a look at your machinery for your tranquility or want to know if the machine is set to function optically, our service plan is suited for you. No costs will be implemented for the experts we supply. You will be advised by our specialist if an different or other service or service parts replacement is needed or whether everything is in order. Regrettably, no adjustments or excessive labour function will be done during a maintenance visit, but a booking can be made for this to be practised at your and our quickest convenience.
Our training facility offers primary and/or overall training courses for all machines we sell. More promoted training can be purchased after the basic course has been finished but first primary entry courses is comprehended in your machine purchase.
A unique barcode is presented with all our mainline of machines. Therefore your machinery's guarantee information and maintenance history will evermore be able to be reviewed in any way and at any term on our site or while disconnected. Our machines warranty and service are valued by us using the barcode. This protects your maximal convenience on both the servicing and resell of your machinery's.
The tender above relates to our recent model, and therefore the highlights, specs as well as extras are relevant thereto. Our sales consultants can be contacted relating to any inquiries of the generation model quoted. You will be designated to receive a 5% remission on elder models , based on minor execution or minor layout in which case we do not have the recent model accessible.