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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide confined characteristic warranty on the whole machinery, along with each subsystem unless stated elseways. Poor craftsmanship as well as defective components defects are covered by the trait guarantee. We are not responsible for everyday wear and tear or misuse of your component. For this reason aforesaid cannot be covered by our warranty. Definitely, deterioration that aren't covered under warranty can regularly be repaired at a minimum cost. Upon appeal, quotations are promptly available.
Routine service is required by the machine(s) you are going to purchase. The included service plan consists of general cleaning, investigation and adjustment, as well as general wear and tear reinstatement at a minimal cost. Your service guarantee will be useless and meaningless should you not service your machine within the suggested service or if it is not improved within the equivalent of dual that period. This is to say, if we recommend that your machine is serviced once every three months, you should get your machinery serviced within every 6 month period or your guarantee will not be efficient.
Anytime a technician supplies a service at your premises, it refers to a call-out. Except for when per-approved by management or covered by each of the above plans, a call-out cost will be charged. At the instant of this quotation, for one day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays and R 1 499.00 for workdays.Settlement including transport costs to your property, in addition to the call-out fee, are on your account if required. The arrangements for the specialist to get picked up and sent back are preferred to be done by you. R 9.95/km is the ongoing rate multiplied by the driving distance between your place and our premises, should you desire for us to travel to you.Without notice, those charges may change time by time, hence kindly seek an answer about call out as well as travel costs in advance
Our maintenance plan is suited for you if you just want our specialist to take a look at your appliance for your tranquility, or if you want to find out if the machine is adjusted to function optically. We will not charge any cost for the technician we provide. You will be advised by our technician if an different or other service or spare parts replacement is needed or whether everything is in order. Unfortunately, no reconstruction or intense labour work will be practised during a maintenance visit, but a booking can be made for this to be completed at your and our earliest availability.
Our premises offers principal and/or overall training courses for all machines we sell. First basic entry courses is enclosed in your machinery investment, although more improved training can be purchased after the primary course has been finished.
With all our mainline of machines a different barcode is sold. Review accordingly you will always be able to,in any style and at any time, check the machines guarantee data and maintenance history on our website or offline. We value our machinery's assurance and assistance by using the barcode. This protects your ultimate benefit on both the servicing and resell of your machines.