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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give bounded feature warranty on the whole machinery, including each subsystem if not stated otherwise. Weaknesses by cause of unreliable equipment or poor craftsmanship, are covered by the characteristic guarantee. We shall not be held responsible for mis-usage or frequent wear and tear of your equipment. Accordingly aforestated cannot be covered by our warranty. Certainly, deterioration that aren't covered under warranty can regularly be repaired at a minimal cost. Quotations will be gladly accessible upon demand.
The machine(s) which you are going to purchase, will be needing a routine service. Basic depletion reinstatement at a minimum cost, reviewing and calibration as well as common cleaning are enclosed in the service plan. Your service guarantee will be invalid and ineffective should you not service your machine within the suggested service or if it is not fixed within the equivalent of twice that period. This is to say, you have to get your machine rectified within every 6 month period, if we choose that your machine is fixed once every 3 months or your guarantee will not be efficient.
A Call-out points to to any instant a technician supplies a service at your premises. Unless the call-out is covered by each of the above named plans or per-approved by the management, a call-out cost will be charged. At the extent of this quotation, for 1 day one specialist is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for workdays. costs to your property and settlement if necessary, are on your account, coupled with the call-out fee. The specialists crucial arrangements to be carried out to get picked up and sent back, are chosen to be done by you. The ongoing rate is R 9.95/kilometer amplified by the traveling distance between our premises including your establishment, should you recommend for us to travel to you.Without notice, those charges may change extent by instant, as a result kindly inquire about call out including touring costs in advance
If you would choose to find out whether the machinery is fitted to work optimally, or you just would like our technician to take a look at your machine for your tranquility, our assistance plan is suited for you. We will not require any cost for the specialist we supply. Our technician will be able to supply you with information on if an different or additional assistance or service parts restoration is needed or if everything is normal. Reservations should be made for improvements or excessive labour operate to be carried out at your/our earliest availability as no improvements or any such labour services will be carried out during servicing visits.
We give basic and/or extensive training courses via our warehouse for all machines we sell. When purchasing your machinery, first basic entry courses is comprehended in your investment, but more advanced training can be purchased after the principal course has been achieved.
With all our mainline of machines a unique barcode is sold. For this reason your machines guarantee info and service history will regularly be able to be analyzed in any manner and at any moment on our site or offline. We value our machinery's warranty and maintenance by using the barcode. This ensures your supreme advantage on both the maintenance and resell of your machines.