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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We give limited attribute warranty on the whole machinery, and each subsystem except stated any other way. Poor craftsmanship as well as defective components weaknesses are covered by the trait warranty. We shall not be held responsible for misuse or general wear and tear of your machine. Our warranty will therefore not cover aforesaid. Regularly damages can be repaired at minimum cost that are not covered under guarantee. Quotations are promptly accessible on inquiry.The machine(s) which you are going to buy, will be needing a routine service. Checking and calibration, common cleaning , as well as common wear and tear replacement at a minimum cost are concealed in the service plan. Should you not service your machinery in the preferred service period, it is required that your machinery is rectified within the equivalent of dual that period or else your service guarantee will be null and void. Meaning, you should get your machine rectified in every six month period, if we preferred that your machine is rectified once every three months or your guarantee will not be valid.
Anytime a technician offers a service at your establishment, it refers to a call-out. Except when approved by the company or covered by each and every time of the above plans, a call-out cost will be required. One specialist for 1 day is R 1 499.00 for workdays, Traveling for weekends including R 9 995.00 for Sundays or Public Holidays at the extent of this quotation.Transport costs to your place and accommodation if crucial, are on your account, in addition to the call-out charge. We suggest that you arrange that the specialist gets picked up including sent back. R 9.95/kilometer is the prevailing rate increased by the driving distance between your establishment and our warehouse, should you desire for us to travel to you.Without notice, those costs may vary point by point, hence attentively enquire about call out as well as travel costs beforehandOur service plan is suited for you if you just want our technician to take a look at your appliance for your contentment, or if you would like to find out if the machinery is adjusted to function optimally. No fees will be assigned for the technician we supply. Our technician will be able to recommend if everything is in order or if an alternative or other servicing or spares replacement is needed. Reservations have to be made for reconstruction or hard labour operate to be done at your/our quickest availability as no repairs or any such labour actions will be completed during servicing visits.Our training centre offers principal and/or complete training courses for all machinery we sell. When purchasing your machine, first primary entry courses is combined in your investment, nevertheless more promoted training can be purchased after the basic course has been completed.With all our mainline of machines a individual barcode is sold. For this reason your machines assurance info and servicing history will constantly be able to be reviewed in any form and at any moment on our website or while logged off. Our machinery's assurance and maintenance are valued by us using the barcode. This ensures your maximal benefit on both the maintenance and resell of your machines.
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