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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machine, and each subsystem, we only provide bounded attribute guarantee lest stated otherwise. Poor craftsmanship including defective material weaknesses are covered by the trait warranty. Common wear and tear or misuse of your machine is not our constraint. Our guarantee will accordingly not cover aforesaid. Certainly, damages that are not covered under warranty can often be repaired at a minimum cost. Quotations will be gladly accessible upon inquiry.
The machine(s) which you are going to obtain, will be requiring a regular service. Analyzing and calibration, everyday cleaning , as well as everyday ravages of time restoration at a minimum cost are concealed within the service plan. Should you not service your machinery within the preferred service period, it is necessary that your machine(s) is improved within the equivalent of double that period elseways your service warranty will be useless and meaningless. This is to say, if we suggested that your machine is fixed once every three months, you should get your machinery improved within every 6 month period or your guarantee will not be valid.
Anytime a technician provides a service at your premises, it refers to a call-out. Lest arranged by managers or included by each and every time of the above plans, a call-out fee will be required. 1 specialist for one day is R 1 499.00 for workdays, Traveling for Saturdays and R 9 995.00 for resting days or Public Holidays at the point of this quotation.Touring costs to your premises and accommodation if crucial, are on your account, in addition to the call-out charge. The technicians crucial plans to be carried out to get picked up and sent back, are preferred to be done by you. The current rate is R 9.95/kilometer amplified by the traveling distance between our premises including your place, should you prefer for us to go to you.Those charges may vary point by extent without notice, so attentively analyze about call out including transport costs beforehand.
Our service plan is suited for you if you simply want our technician to take a look at your machine for your contentment, or if you would like to know if the machinery is adjusted to work optimally. No costs will be assigned for the specialist we supply. Our specialist will be able to advise whether everything is normal or if an alternative or additional servicing or spare reinstatement is needed. Sadly, no repairs or intense labour operate will be done during a maintenance visit, but a booking should made for this to be carried out at your and our earliest availability.
Our premises offers primary and/or extensive training courses for all machines we sell. More advanced training can be obtained after the primary course has been passed nevertheless first basic entry courses is enclosed in your machinery investment.
A different barcode is provided with all our mainline of machines. Accordingly your machines guarantee info and service history will regularly be able to be reviewed in any form and at any term on our website or while logged off. We value our machinery's guarantee and maintenance by using the barcode. This secures your supreme advantage on both the assistance and resell of your machinery's.