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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We offer constrained quality warranty on the whole machine, including each subsystem except stated differently. Poor craftsmanship and defective components errors are covered by the characteristic warranty. We shall not be held at fault for misuse or everyday wear and tear of your component. Thus aforestated cannot be covered by our warranty. Generally damages can be repaired at minimum cost that are not covered under guarantee. Upon inquiry, quotations are gladly available.The machine(s) which you are going to buy, will be forcing a routine service. Basic decrement replacement at a minimal cost, checking and positioning as well as general cleaning are included in the service plan. It is vital that your machinery is rectified in the equal of double that period, should you not service your machine(s) in the suggested service period, or else your service guarantee will be null and meaningless. This is to say, if we suggested that your machine is fixed once every 3 months, you should get your machine improved within every 6 month period or your guarantee will not be legit.
Whenever a service is supplied at your establishment by a technician, it refers to a call-out. Except for when the call-out is enclosed by any of the above mentioned plans or accepted by the management, a call-out cost will be requested. At the time of this quotation, one specialist for 1 day is R 1 499.00 for working days, R 4 995.00 for Saturdays as well as R 9 995.00 for Sundays or Public Holidays.Travel costs to your property as well as settlement if crucial, are on your account, coupled with the call-out cost. The plans for the technician to get picked up as well as sent back are preferred to be done by you. R 9.95/kilometer is the prevailing rate multiplied by the traveling distance between your place and our office, should you choose for us to come to you.Attentively seek an answer about call out as well as touring costs ahead of time as those fees may change time by point without notice.If you would like to know whether the machinery is fitted to work optimally, or you just want our specialist to take a look at your machinery for your tranquility, our assistance plan is suited for you. We will not charge any cost for the specialist we supply. Our specialist will be able to recommend whether everything is normal or if an back-up or additional service or spare reinstatement is needed. Regretfully, no repairs or excessive labour operate will be practised during a preservation visit, but a booking should made for this to be done at your and our quickest convenience.Fundamental and/or overall training courses are supplied at our training facility for all machines we sell. More improved training can be purchased after the primary course has been passed but first basic entry courses is included in your machinery investment.With all our mainline of machinery's a unique barcode is sold. Accordingly your machines warranty data and servicing history will regularly be able to be checked in any form and at any instant on our site or offline. Our machinery's warranty and servicing are honoured by us using the barcode. This protects your supreme advantage on both the maintenance and resell of your machinery's.
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