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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We give confined characteristic guarantee on any subsystem except stated elseways, and on the entire machinery. Weaknesses by reason of unfit components or poor craftsmanship, are covered by the quality warranty. We cannot be held liable for misuse or common wear and tear of your machinery. Accordingly aforesaid will not be covered by our guarantee. Damages can generally be repaired that aren't covered under warranty, at minimum cost. Quotations are promptly accessible on inquiry.Routine service is due by the machine(s) you are going to obtain. Analyzing and positioning, standard cleaning , as well as everyday ravages of time reinstatement at a minimum cost are enclosed in the service plan. Should you not service your machinery within the recommended service period, it is necessary that your machine(s) is rectified within the equivalent of twice that period or else your service warranty will be invalid and not viable. Meaning, if we preferred that your machinery is improved once every three months, you have to get your machine improved in every 6 month period or your guarantee will not be valid.
Anytime a service is provided at your establishment by a specialist, it points to to a call-out. Unless arranged by the company or concealed by each and every time of the above named plans, a call-out cost will be required. At the instant of this quotation, for 1 day one technician is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays including R 1 499.00 for weekdays.Along with the call-out charge, travel costs to your place and accommodation if necessary, are on your account. We prefer that you arrange that the specialist gets picked up including sent back. The existing percentage is R 9.95/kilometer increased by the driving distance between our branch as well as your place, should you choose for us to go to you.Beneficially seek an answer about call out and travel costs beforehand as those charges may differ extent by instant without notice.Our service plan is suited for you if you only want our technician to take a look at your machinery for your satisfaction, or if you would like to find out if the machinery is set to operate optimally. There is no fees for the technician we supply. Our technician will be able to provide you with information on if an alternative or further maintenance or service parts replacement is needed or whether everything is in order. Sadly, no adjustments or excessive labour function will be completed during a maintenance visit, but a booking should made for this to be done at your and our quickest convenience.Basic and/or comprehensive training courses are offered at our training centre for all machinery we sell. More improved training can be obtained after the primary course has been finished however first basic entry courses is included in your machinery purchase.A particular barcode is provided with all our mainline of machines. Accordingly your machines warranty information and service history will always be able to be reviewed in any style and at any moment on our website or while logged off. We value our machines guarantee and assistance by using the barcode. This secures your maximal comfort on both the selling and assistance of your machines.
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