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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machine, along with any subsystem, we only offer restricted feature guarantee if not stated differently. Weaknesses due to unfit equipment or poor craftsmanship, are covered by the quality warranty. We will not be held responsible for misuse or common wear and tear of your component. Therefore aforesaid would not be covered by our warranty. Usually damages can be repaired at minimum cost that are not covered under guarantee. Quotations are promptly vacant on appeal.
The machine(s) you are going to obtain needs a routine service. The included service plan contains standard cleaning, checking and adjustment, as well as general decrement restoration at a minimal cost. If you do not service your machinery within the suggested service period, it is required that your machine(s) is serviced within the equivalent of double that period or else your service guarantee will be useless and not viable. Meaning, you have to get your machine rectified within every 6 month period, if we preferred that your machinery is rectified once every three months or your warranty will not be efficient.
Every time a specialist offers a service at your place, it refers to a call-out. Except for when the call-out is enclosed by any of the above named plans or accepted by the management, a call-out cost will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for workdays, R 4 995.00 for weekends including R 9 995.00 for resting days or Public Holidays.Travel costs to your property including settlement if required, are on your account, in addition to the call-out charge. We recommend that you arrange that the specialist gets picked up and sent back. The existing percentage is R 9.95/km multiplied by the traveling distance between our warehouse including your property, should you choose for us to come to you.Those charges may vary point by instant without notice, so attentively inquire about call out as well as travel costs ahead of time.
If you would like to find out whether the machine is set to operate optically, or you just want our technician to take a look at your machinery for peace of mind, our servicing plan is perfect for you. We will not require any cost for the specialist we provide. Our technician will be able to provide you with advice on whether an alternative or additional service or spare parts replacement is needed or whether everything is normal. Reservations should be made for adjustments or hard labour work to be done at your/our quickest convenience as no improvements or any such labour actions will be completed during maintenance visits.
Our training facility offers fundamental and/or comprehensive training courses for all machinery we sell. When purchasing your machine, first basic entry courses is comprehended in your investment, although more advanced training can be purchased after the principal course has been passed.
A individual barcode is supplied with all our mainline of machines. Accordingly your machines warranty data and servicing history will always be able to be analyzed in any manner and at any moment on our database or offline. Our machinery's assurance and service are valued by us using the barcode. Supreme advantage are insured on both the selling and service of your machinery's.
The reference above is in regarding to our brand new model, including in essence the highlights, specifications as well as additions are applicative thereto. Our Sales clerks can be called in regarding to any information of the age model cited. In the situation that we don't have the newest model available, you would be titled to pocket up to 5% discount on the older model, based on lower execution or minor method.