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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give limited trait guarantee on the whole machinery, and any subsystem except stated otherwise. Poor craftsmanship along with defective components defects are covered by the quality warranty. We are not accountable for everyday wear and tear or mis-usage of your product. Therefore aforementioned shall not be covered by our warranty. Damages can often be repaired that are not covered under warranty, at minimal cost. Quotations are immediately vacant on request.
Routine service is needed by the machine(s) you are going to obtain. The concealed service plan contains common cleaning, investigation and positioning, as well as everyday ravages of time replacement at a minimal cost. Your service guarantee will be useless and not viable if you do not service your machine within the suggested service or if it is not improved in the equal of twice that period. This is to say, if we recommend that your machine is rectified once every 3 months, you must get your machinery improved in every 6 month period or your guarantee will not be credible.
Every time a specialist offers a service at your property, it refers to a call-out. A call-out cost will be charged except for when the call-out is concealed by each of the above plans or arranged by the managers. At the point of this quotation, one specialist for one day is R 1 499.00 for working days, R 4 995.00 for Saturdays including R 9 995.00 for Sundays or Public Holidays.Travel costs to your property as well as accommodation if crucial, are on your account, in addition to the call-out fee. We prefer that you arrange that the specialist gets picked up and sent back. The current percentage is R 9.95/kilometer amplified by the traveling distance between our warehouse as well as your premises, should you recommend for us to go to you.Without notice, those fees may differ time by time, consequently kindly seek an answer about call out including traveling costs beforehand
If you only would like our technician to take a look at your machine for your satisfaction or would like to find out if the machinery is fitted to operate optically, our maintenance plan is here for you. There is no fees for the technician we provide. You will be advised by our technician if an back-up or additional servicing or spares restoration is needed or whether everything is in order. Regrettably, no reconstruction or intense labour operate will be completed during a preservation visit, but a booking can be made for this to be done at your and our earliest convenience.
Our training centre offers fundamental and/or complete training courses for all machines we sell. When purchasing your machinery, first basic entry courses is combined in your investment, although more improved training can be obtained after the primary course has been achieved.
A unique barcode is presented with all our mainline of machines. Review therefore you will always be able to,in any way and at any term, check the machinery's assurance data and assistance history on our webpage or offline. We value our machinery's warranty and servicing by using the barcode. This protects your ultimate benefit on both the reselling and servicing of your machinery's.
Seeing that the reference above relates to our brand new model, the climax, specifications and additions are suitable thereto. For any enquirers in regarding to the generation model cited, you can contact our sales consultants. Based on lower execution or insignificant design, you will be entitled to receive a 5% discount on older models, in which case we do not have the recent model vacant.