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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer confined attribute guarantee on each subsystem lest stated any other way, along with on the whole machine. Weaknesses by cause of unreliable materials or poor craftsmanship, are covered by the feature guarantee. Frequent wear and tear or mis-usage of your machinery is not our constraint. Aforementioned is accordingly not covered by our warranty. Deterioration can regularly be repaired that aren't covered under warranty, at minimal cost. Quotations are gladly available on request.
The machinery you are going to buy requires a routine service. Everyday decrement replacement at a minimum cost, checking and positioning as well as standard cleaning are enclosed within the service plan. Your service guarantee will be invalid and void if you do not service your machinery within the chosen service or if it is not improved in the equal of dual that period. This is to say, you must get your machinery fixed in every six month period, if we choose that your machine is improved once every three months or your warranty will not be legit.
A Call-out refers to any time a technician supplies a service at your premises. Except for when the call-out is included by each of the above named plans or accepted by the managers, a call-out cost will be requested. At the time of this quotation, one specialist for one day is R 1 499.00 for working days, R 4 995.00 for weekends and R 9 995.00 for resting days or Public Holidays.Settlement including touring costs to your premises, along with the call-out charge, are on your account if crucial. We recommend that you organize that the specialist gets picked up including sent back. R 9.95/kilometer is the current rate amplified by the traveling distance between your property including our place, should you desire for us to travel to you.Attentively analyze about call out as well as transport costs in advance as those fees may differ instant by extent without notice.
Whether you would choose to know whether the machinery is set to function optimally, or you just would like our specialist to take a look at your machine for peace of mind, our assistance plan is suited for you. No fees will be implemented for the specialist we provide. You will be advised by our experts if an back-up or additional service or spares replacement is needed or whether everything is in order. Bookings must be made for repairs or excessive labour operate to be completed at your/our quickest convenience as no reconstruction or any such labour actions will be practised during servicing visits.
We supply basic and/or overall training courses via our warehouse for all machines we sell. When purchasing your machinery, first primary entry courses is enclosed in your purchase, however more advanced training can be purchased after the principal course has been completed.
With all our mainline of machines a individual barcode is sold. For this reason your machines warranty information and servicing history will regularly be able to be checked in any style and at any term on our webpage or offline. By using the barcode we value our machinery's warranty and service. This insures your ultimate benefit on both the reselling and assistance of your machinery's.