










Let Us Call You Back or Check Our Address










The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply limited quality guarantee on any subsystem lest stated otherwise, including on the whole machinery. The characteristic warranty covers defects as a result of unreliable equipment or poor craftsmanship Common wear and tear or mis-usage of your product is not our liability. Our guarantee will accordingly not cover aforesaid. Regularly damages can be repaired at minimal cost that are not covered under guarantee. Upon inquiry, quotations are readily vacant.
Regular service is required by the machine(s) you are going to obtain. The covered service plan consists of general cleaning, reviewing and positioning, as well as standard wear and tear replacement at a minimal cost. It is compulsory that your machine(s) is serviced within the equal of twice that period, should you not service your machine(s) in the recommended service period, elseways your service warranty will be invalid and ineffective. Meaning, if we suggested that your machinery is fixed once every three months, you have to get your machine fixed within every 6 month period or your warranty will not be legit.
When a service is provided at your place by a specialist, it refers to a call-out. Except for when accepted by the company or covered by each and every time of the above mentioned plans, a call-out fee will be charged. At the point of this quotation, for 1 day one technician is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for weekdays.Accompanying the call-out charge, touring costs to your premises including settlement if necessary, are on your account. The plans for the technician to get picked up as well as sent back are suggested to be done by you. R 9.95/km is the ongoing amount amplified by the traveling distance between your property including our branch, should you recommend for us to come to you.Those fees may vary time by point without notice, so generously seek an answer about call out and traveling costs ahead of time.
Our service plan is perfect for you if you only want our technician to take a look at your appliance for peace of mind, or if you would like to find out if the machinery is fitted to work optically. No costs will be assigned for the experts we supply. Our experts will be able to advise if everything is normal or whether an alternative or other service or service parts replacement is needed. Sadly, no adjustments or excessive labour function will be practised during a maintenance visit, but a reservation should made for this to be done at your and our quickest convenience.
Principal and/or full training courses are provided at our premises for all machines we sell. More advanced training can be obtained after the principal course has been accomplished however first fundamental entry courses is included in your machine investment.
A unique barcode is supplied with all our mainline of machinery. You will for this reason evermore be able to review the machinery's guarantee info and assistance history on our webpage or while logged off - in any way and at any time. We value our machines guarantee and maintenance by using the barcode. This protects your maximal benefit on both the selling and assistance of your machines.