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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer limited quality guarantee on any subsystem lest stated any other way, including on the entire machine. Poor craftsmanship including unfit equipment weaknesses are covered by the quality guarantee. We are not responsible for frequent wear and tear or misuse of your product. Our warranty will for this reason not cover aforesaid. Regularly deterioration can be repaired at minimum cost that aren't covered under warranty. Quotations are immediately available on inquiry.
The machine(s) which you are going to purchase, will be forcing a routine service. Reviewing and positioning, everyday cleaning , as well as standard decrement restoration at a minimum cost are enclosed in the service plan. Should you not service your machine(s) in the chosen service period, it is required that your machinery is serviced in the equivalent of double that period otherwise your service warranty will be useless and void. This is to say, if we recommend that your machinery is serviced once every 3 months, you must get your machinery rectified in every six month period or your warranty will not be legit.
A Call-out refers to each and every time point a technician offers a service at your place. Lest per-approved by management or enclosed by each and every time of the above named plans, a call-out cost will be required. At the extent of this quotation, 1 specialist for one day is R 1 499.00 for working days, R 4 995.00 for weekends and R 9 995.00 for resting days or Public Holidays. costs to your premises as well as accommodation if essential, are on your account, coupled with the call-out charge. We prefer that you organize that the technician gets picked up as well as sent back. If you would choose for us to travel to you, the current percentage is R 9.95/km multiplied by the driving distance between our place as well as your establishment.Kindly seek an answer about call out including transport costs beforehand as those charges may vary extent by point without notice.
Our service plan is perfect for you if you only would like our technician to take a look at your machine for your tranquility, or if you want to know if the machinery is set to operate optimally. No fees will be implemented for the technician we provide. You will be advised by our specialist whether an back-up or additional service or service parts restoration is needed or whether everything is normal. Regrettably, no reconstruction or hard labour operate will be completed during a preservation visit, but a reservation should made for this to be completed at your and our quickest availability.
We provide principal and/or full training courses through our premises for all machinery we sell. More advanced training can be purchased after the primary course has been achieved but first principal entry courses is included in your machinery purchase.
With all our mainline of machinery's a individual barcode is sold. You will accordingly regularly be able to analyze the machinery's warranty data and assistance history on our webpage or offline - in any way and at any moment. Our machines warranty and service are valued by us using the barcode. This protects your maximal convenience on both the service and resell of your machinery's.