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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We provide confined feature guarantee on each subsystem except stated otherwise, including on the whole machine. Errors due to unreliable equipment or poor craftsmanship, are covered by the characteristic warranty. We would not be held liable for misuse or frequent wear and tear of your machinery. Our warranty will thus not cover aforementioned. Definitely, damages that aren't covered under guarantee can regularly be repaired at a minimum cost. Upon demand, quotations are gladly available.
Routine service is needed by the machine(s) you are going to buy. Analyzing and positioning, general cleaning , as well as basic depletion reinstatement at a minimum cost are included within the service plan. It is vital that your machine(s) is serviced in the equivalent of dual that period, should you not service your machinery within the suggested service period, otherwise your service guarantee will be worthless and void. Meaning that within which case we suggested that your machine is fixed once every 3 months, it is vital that you get your machine rectified within every six month period or your guarantee will not be valid.
Every time a service is provided at your place by a technician, it points to to a call-out. Lest accepted by management or concealed by each and every time of the above named plans, a call-out fee will be required. 1 specialist for one day is R 1 499.00 for workdays, Traveling for weekends including R 9 995.00 for Sundays or Public Holidays at the time of this quotation.Accommodation including touring costs to your property, in addition to the call-out charge, are on your account if necessary. The plans for the specialist to get picked up and sent back are recommend to be carried out by you. R 9.95/kilometer is the prevailing rate increased by the driving distance between your place as well as our warehouse, should you prefer for us to travel to you.Attentively enquire about call out as well as touring costs beforehand as those fees may vary point by instant without notice.
Our service plan is suited for you if you only want our technician to take a look at your machine for peace of mind, or if you want to find out if the machinery is set to work optimally. No fees will be assigned for the experts we supply. You will be advised by our specialist if an alternative or other assistance or spare parts reinstatement is needed or whether everything is in order. During preservation visits no adjustments or excessive labour work will be completed and reservations should made for this to be practised at your and our earliest convenience.
Primary and/or comprehensive training courses are provided at our warehouse for all machinery we sell. When buying your machine, first principal entry courses is included in your purchase, nevertheless more promoted training can be bought after the fundamental course has been passed.
All our mainline of machinery's are sold with a individual barcode. You will thus constantly be able to check the machine's guarantee info and servicing history on our database or while logged off - in any way and at any term. Our machinery's warranty and maintenance are valued by us using the barcode. This insures your ultimate benefit on both the servicing and resell of your machines.