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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give bounded characteristic warranty on the entire machine, as well as each subsystem unless stated any other way. Shortages by cause of defective equipment or poor craftsmanship, are covered by the trait warranty. We are not responsible for common wear and tear or mis-usage of your machinery. Accordingly aforesaid will not be covered by our guarantee. Definitely, damages that aren't covered under warranty can often be repaired at a minimal cost. Quotations are promptly available on appeal.
Regular service is due by the machinery you are going to purchase. Checking and calibration, standard cleaning , as well as common wear and tear restoration at a minimum cost are concealed in the service plan. Should you not service your machine(s) within the preferred service period, it is crucial that your machinery is serviced within the equivalent of double that period otherwise your service guarantee will be null and not viable. Meaning, if we preferred that your machine is rectified once every 3 months, you have to get your machinery improved in every 6 month period or your guarantee will not be legit.
When a service is provided at your place by a technician, it points to to a call-out. A call-out fee will be charged except when the call-out is included by any of the above plans or approved by the managers. At the instant of this quotation, one specialist for 1 day is R 1 499.00 for workdays, R 4 995.00 for weekends including R 9 995.00 for resting days or Public Holidays.In addition to the call-out fee, transport costs to your establishment and settlement if necessary, are on your account. We prefer that you arrange that the specialist gets picked up including sent back. The existing rate is R 9.95/kilometer multiplied by the traveling distance between our workshop including your place, should you recommend for us to travel to you.Without notice, those fees may change point by point, for this reason beneficially seek an answer about call out including travel costs ahead of time
If you just would like our technician to take a look at your machine for your tranquility or want to find out if the machine is fitted to work optimally, our maintenance plan is here for you. No costs will be assigned for the technician we supply. Our experts will be able to supply you with advice on whether an different or further assistance or service parts replacement is needed or whether everything is in order. Regrettably, no adjustments or intense labour function will be completed during a preservation visit, but a booking should made for this to be completed at your and our quickest availability.
Primary and/or extensive training courses are offered through our warehouse for all machinery we sell. First primary entry courses is comprehended in your machinery investment, although more improved training can be obtained after the principal course has been finished.
With all our mainline of machinery's a particular barcode is sold. Review accordingly you will always be able to,in any style and at any moment, review the machines assurance info and servicing history on our database or offline. By using the barcode we value our machines warranty and maintenance. This secures your maximal convenience on both the reselling and servicing of your machinery's.