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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give confined attribute warranty on any subsystem unless stated any other way, and on the entire machine. The quality guarantee covers defects by cause of unreliable components or poor craftsmanship We cannot be held liable for mis-usage or frequent wear and tear of your equipment. Our guarantee will for this reason not cover aforementioned. Of course, damages that aren't covered under warranty can generally be repaired at a minimum cost. Upon demand, quotations are readily vacant.
The machinery you are going to buy compels a routine service. Standard ravages of time reinstatement at a minimal cost, reviewing and calibration as well as common cleaning are concealed within the service plan. If you do not service your machinery within the preferred service period, it is compulsory that your machine(s) is fixed within the equal of double that period otherwise your service warranty will be useless and void. This is to say, you have to get your machine rectified in every six month period, if we preferred that your machinery is rectified once every 3 months or your warranty will not be credible.
A Call-out refers to any extent a technician offers a service at your property. Except when the call-out is concealed by any of the above named plans or approved by the the company, a call-out fee will be charged. 1 technician for one day is R 1 499.00 for working days, Traveling for weekends and R 9 995.00 for Sundays or Public Holidays at the extent of this quotation.In addition to the call-out cost, transport costs to your establishment including settlement if required, are on your account. The plans for the specialist to get picked up and sent back are recommend to be done by you. If you would choose for us to go to you, the current percentage is R 9.95/kilometer increased by the driving distance between our premises as well as your property.Generously enquire about call out including traveling costs in advance as those fees may differ extent by time without notice.
Whether you would choose to find out whether the appliance is set to function optimally, or you just want our specialist to take a look at your appliance for peace of mind, our service plan is here for you. We will not charge any cost for the technician we supply. You will be advised by our specialist whether an alternative or other servicing or service parts restoration is needed or whether everything is normal. Reservations must be made for repairs or hard labour work to be done at your/our earliest convenience as no adjustments or any such labour actions will be carried out during servicing visits.
We provide basic and/or complete training courses via our premises for all machines we sell. First fundamental entry courses is combined in your machine purchase, although more promoted training can be obtained after the basic course has been accomplished.
With all our mainline of machines a different barcode is sold. Therefore your machinery's assurance info and servicing history will always be able to be reviewed in any style and at any time on our site or offline. We value our machinery's assurance and maintenance by using the barcode. Ultimate benefit are insured on both the reselling and service of your machines.