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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply confined characteristic guarantee on the entire machinery, including each subsystem lest stated any other way. Poor craftsmanship and unfit material weaknesses are covered by the quality warranty. General wear and tear or mis-usage of your product is not our liability. Thus aforementioned shall not be covered by our warranty. Deterioration can generally be repaired that aren't covered under warranty, at minimum cost. Quotations are readily accessible on appeal.
The machinery which you are going to buy, will be requiring a routine service. Checking and adjustment, standard cleaning , as well as general decrement replacement at a minimal cost are enclosed within the service plan. Should you not service your machinery in the preferred service period, it is crucial that your machine(s) is rectified in the equal of twice that period otherwise your service warranty will be invalid and ineffective. Meaning that within which case we recommend that your machine is improved once every 3 months, it is necessary that you get your machine fixed in every six month period or your warranty will not be credible.
A Call-out refers to any instant a specialist offers a service at your property. Unless confirmed by management or enclosed by each of the above mentioned plans, a call-out fee will be required. One technician for one day is R 1 499.00 for weekdays, Traveling for Saturdays including R 9 995.00 for Sundays or Public Holidays at the time of this quotation.Coupled with the call-out fee, traveling costs to your premises including accommodation if essential, are on your account. We recommend that you arrange that the technician gets picked up including sent back. If you would wish for us to travel to you, the existing percentage is R 9.95/kilometer increased by the driving distance between our branch as well as your property.Kindly seek an answer about call out including travel costs beforehand as those fees may change point by time without notice.
Our service plan is suited for you if you just want our specialist to take a look at your machinery for your tranquility, or if you want to know if the machine is fitted to work optimally. There is no fees for the experts we provide. You will be advised by our technician if an back-up or other maintenance or service parts replacement is needed or if everything is in order. During maintenance visits no improvements or hard labour operate will be carried out and bookings can be made for this to be practised at your and our quickest availability.
We supply fundamental and/or comprehensive training courses at our premises for all machines we sell. First basic entry courses is combined in your machinery investment, however more promoted training can be obtained after the primary course has been finished.
With all our mainline of machines a unique barcode is sold. For this reason your machinery's warranty report and assistance history will evermore be able to be checked in any style and at any time on our website or while logged off. Our machines guarantee and assistance are honoured by us using the barcode. This secures your maximum comfort on both the selling and service of your machines.