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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the whole machine, including each subsystem, we only provide constrained quality warranty lest stated differently. Weaknesses as a result of unreliable equipment or poor craftsmanship, are covered by the feature warranty. Frequent wear and tear or mis-usage of your component is not our fault. Therefore aforesaid cannot be covered by our guarantee. Naturally, deterioration that are not covered under guarantee can often be repaired at a minimal cost. Quotations are gladly vacant on appeal.The machinery which you are going to buy, will be needing a routine service. Standard ravages of time replacement at a minimum cost, investigation and positioning as well as general cleaning are covered within the service plan. It is necessary that your machine(s) is fixed in the equal of double that period, should you not service your machine(s) in the preferred service period, elseways your service warranty will be null and meaningless. This is to say, you should get your machine fixed within every 6 month period, if we recommend that your machinery is rectified once every 3 months or your warranty will not be efficient.
When a service is supplied at your establishment by a technician, it points to to a call-out. A call-out fee will be requested unless the call-out is enclosed by each of the above named plans or confirmed by the managers. At the instant of this quotation, for 1 day 1 technician is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for weekdays.Along with the call-out cost, traveling costs to your property as well as accommodation if crucial, are on your account. We choose that you organize that the technician gets picked up as well as sent back. R 9.95/km is the current amount multiplied by the driving distance between your place and our office, should you choose for us to travel to you.Attentively seek an answer about call out including transport costs ahead of time as those costs may vary point by time without notice.If you just would like our specialist to take a look at your machinery for your contentment or would like to find out if the machinery is set to operate optimally, our service plan is suited for you. We will not require any fees for the specialist we supply. You will be advised by our technician whether an different or further assistance or spare replacement is needed or if everything is normal. Bookings should be made for adjustments or hard labour operate to be done at your/our earliest convenience as no improvements or any such labour actions will be carried out during servicing visits.Primary and/or full training courses are supplied at our training facility for all machinery we sell. When purchasing your machinery, first primary entry courses is enclosed in your purchase, but more improved training can be bought after the principal course has been accomplished.A different barcode is presented with all our mainline of machinery. You will therefore always be able to check the machinery's warranty data and service history on our database or while logged off - in any form and at any term. By using the barcode we honour our machines warranty and service. This ensures your maximal benefit on both the maintenance and resell of your machinery's.
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