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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We supply limited feature guarantee on the entire machinery, as well as any subsystem if not stated differently. Poor craftsmanship and defective equipment weaknesses are covered by the characteristic guarantee. We are not at fault for general wear and tear or misuse of your component. Aforementioned is thus not covered by our guarantee. Certainly, damages that aren't covered under warranty can regularly be repaired at a minimum cost. Upon request, quotations are readily vacant.The machinery you are going to purchase needs a regular service. Reviewing and adjustment, standard cleaning , as well as standard decrement replacement at a minimal cost are concealed in the service plan. It is required that your machinery is rectified in the equivalent of dual that period, if you do not service your machine(s) within the chosen service period, elseways your service warranty will be invalid and not viable. Meaning that within which case we suggested that your machine is fixed once every 3 months, it is vital that you get your machine serviced within every six month period or your warranty will not be efficient.
Whenever a service is offered at your premises by a specialist, it refers to a call-out. Unless the call-out is enclosed by any of the above mentioned plans or confirmed by the the company, a call-out fee will be requested. At the instant of this quotation, for one day 1 specialist is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays and R 1 499.00 for weekdays.Travel costs to your establishment and accommodation if necessary, are on your account, in addition to the call-out cost. The preparations for the specialist to get picked up and sent back are preferred to be made by you. R 9.95/km is the existing rate multiplied by the driving distance between your place including our premises, should you choose for us to travel to you.Kindly inquire about call out as well as traveling costs beforehand as those fees may change point by instant without notice.Whether you would prefer to find out if the machine is set to work optically, or you only want our specialist to take a look at your machinery for peace of mind, our service plan is here for you. We will not charge any cost for the specialist we supply. You will be advised by our experts if an alternative or further servicing or spare parts replacement is needed or whether everything is normal. During maintenance visits no adjustments or excessive labour work will be carried out and reservations should made for this to be done at your and our quickest availability.Basic and/or full training courses are held via our premises for all machines we sell. First principal entry courses is enclosed in your machine investment, however more promoted training can be purchased after the fundamental course has been passed.All our mainline of machines are sold with a particular barcode. You will for this reason constantly be able to analyze the machinery's assurance information and assistance history on our webpage or while logged off - in any way and at any term. Our machinery's warranty and servicing are honoured by us using the barcode. Maximal comfort are secured on both the selling and assistance of your machinery's.
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