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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machinery, including each subsystem, we only offer limited feature guarantee except stated elseways. Poor craftsmanship along with unreliable components defects are covered by the quality warranty. We would not be held liable for mis-usage or general wear and tear of your equipment. Our guarantee will thus not cover aforesaid. Definitely, deterioration that aren't covered under warranty can regularly be repaired at a minimal cost. Quotations will be readily available upon demand.
The machinery which you are going to buy, will be requiring a regular service. The enclosed service plan consists of everyday cleaning, analyzing and adjustment, as well as common wear and tear replacement at a minimum cost. Your service warranty will be useless and meaningless should you not service your machine in the preferred service or if it is not improved within the equivalent of dual that period. Meaning, if we choose that your machine is fixed once every three months, you have to get your machine improved in every six month period or your guarantee will not be credible.
A Call-out points to to each extent a technician offers a service at your establishment. A call-out fee will be requested except when the call-out is concealed by each of the above named plans or approved by the the company. One technician for 1 day is R 1 499.00 for working days, Traveling for weekends and R 9 995.00 for resting days or Public Holidays at the point of this quotation.Along with the call-out charge, traveling costs to your premises and settlement if essential, are on your account. The technicians essential adjustments to be done to get picked up including sent back, are recommend to be done by you. If you would like for us to come to you, the ongoing rate is R 9.95/km amplified by the traveling distance between our office including your place.Without notice, those fees may change point by time, hence beneficially enquire about call out including transport costs in advance
If you only want our specialist to take a look at your machine for your tranquility or would like to know if the machinery is set to function optimally, our service plan is perfect for you. We will not charge any fees for the specialist we provide. Our specialist will be able to advise whether everything is normal or if an different or further maintenance or spares reinstatement is needed. Sadly, no improvements or excessive labour function will be completed during a preservation visit, but a booking can be made for this to be completed at your and our earliest availability.
We offer fundamental and/or complete training courses through our training centre for all machinery we sell. When obtaining your machine, first basic entry courses is included in your investment, although more improved training can be purchased after the fundamental course has been accomplished.
All our mainline of machinery's are sold with a individual barcode. For this reason your machines warranty report and service history will always be able to be analyzed in any way and at any instant on our database or while disconnected. We honour our machinery's warranty and service by using the barcode. This insures your ultimate advantage on both the selling and maintenance of your machinery's.