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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer restricted characteristic warranty on any subsystem if not stated otherwise, and on the entire machine. Weaknesses by cause of faulty materials or poor craftsmanship, are covered by the quality guarantee. We shall not be held at fault for misuse or frequent wear and tear of your product. Our guarantee will for this reason not cover aforestated. Certainly, deterioration that are not covered under guarantee can usually be repaired at a minimal cost. Quotations are promptly available on request.
The machine(s) you are going to buy requires a routine service. Reviewing and positioning, standard cleaning , as well as standard ravages of time restoration at a minimal cost are enclosed within the service plan. Your service guarantee will be useless and meaningless if you do not service your machinery in the preferred service or if it is not fixed within the equal of double that period. This is to say, you must get your machine rectified within every six month period, if we choose that your machine is rectified once every 3 months or your guarantee will not be credible.
Whenever a service is offered at your premises by a specialist, it points to to a call-out. Except when the call-out is concealed by each of the above mentioned plans or arranged by the the company, a call-out fee will be requested. At the instant of this quotation, one specialist for 1 day is R 1 499.00 for working days, R 4 995.00 for weekends and R 9 995.00 for resting days or Public Holidays.Accompanying the call-out charge, transport costs to your premises as well as accommodation if necessary, are on your account. We recommend that you arrange that the technician gets picked up and sent back. R 9.95/km is the existing amount multiplied by the traveling distance between your place including our workshop, should you prefer for us to come to you.Beneficially enquire about call out including touring costs beforehand as those costs may differ extent by point without notice.
If you would choose to know whether the machinery is adjusted to function optically, or you simply would like our specialist to take a look at your machinery for peace of mind, our service plan is here for you. We will not require any fees for the technician we supply. You will be advised by our specialist if an different or further assistance or spares reinstatement is needed or if everything is normal. Reservations must be made for repairs or excessive labour function to be done at your/our earliest availability as no adjustments or any such labour actions will be practised during servicing visits.
Fundamental and/or overall training courses are held through our premises for all machinery we sell. More promoted training can be purchased after the basic course has been completed but first principal entry courses is included in your machinery purchase.
A unique barcode is supplied with all our mainline of machines. Check therefore you will evermore be able to,in any way and at any time, check the machines warranty report and assistance history on our site or while disconnected. Our machines warranty and service are valued by us using the barcode. This secures your supreme convenience on both the selling and service of your machinery's.
Seeing that the reference above relates to our advanced model, the focus points, details and additions are suited thereto. For any information relating to the year model recited, you can contact our sales consultants. In the situation that we do not have the brand new model vacant, you will be designated to pocket up to 5% remission on the prior model, depending on lower execution or minor method.