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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply bounded attribute guarantee on any subsystem lest stated any other way, as well as on the entire machinery. Poor craftsmanship including unreliable equipment weaknesses are covered by the quality warranty. Common wear and tear or mis-usage of your equipment is not our constraint. Our warranty will accordingly not cover aforementioned. Regularly damages can be repaired at minimal cost that are not covered under guarantee. Upon appeal, quotations are readily available.
The machine(s) you are going to obtain needs a routine service. Reviewing and calibration, general cleaning , as well as standard ravages of time restoration at a minimum cost are included in the service plan. Should you not service your machinery within the chosen service period, it is crucial that your machine(s) is fixed within the equivalent of dual that period or else your service warranty will be useless and ineffective. This is to say, you should get your machine rectified in every 6 month period, if we choose that your machinery is improved once every 3 months or your warranty will not be efficient.
A Call-out points to to each instant a technician provides a service at your premises. A call-out cost will be charged except when the call-out is concealed by each of the above mentioned plans or per-approved by the managers. At the point of this quotation, one specialist for 1 day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays including R 9 995.00 for resting days or Public Holidays.Coupled with the call-out fee, touring costs to your establishment including settlement if crucial, are on your account. The plans for the technician to get picked up as well as sent back are recommend to be carried out by you. If you would prefer for us to travel to you, the current percentage is R 9.95/km increased by the driving distance between our office as well as your establishment.Without notice, those fees may differ point by time, hence attentively seek an answer about call out and transport costs ahead of time
If you only want our technician to take a look at your machine for your satisfaction or would like to know if the appliance is set to function optically, our maintenance plan is here for you. No costs will apply for the experts we supply. Our experts will be able to advise if everything is in order or if an back-up or additional servicing or spares restoration is needed. Reservations have to be made for adjustments or excessive labour work to be completed at your/our earliest convenience as no improvements or any such labour actions will be done during servicing visits.
We offer primary and/or comprehensive training courses via our training centre for all machines we sell. First primary entry courses is comprehended in your machinery purchase, nevertheless more advanced training can be purchased after the fundamental course has been accomplished.
A individual barcode is supplied with all our mainline of machinery. Check thus you will regularly be able to,in any form and at any time, analyze the machinery's assurance info and assistance history on our site or while disconnected. We value our machinery's assurance and maintenance by using the barcode. This insures your maximum advantage on both the maintenance and resell of your machinery's.