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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply bounded feature guarantee on each subsystem if not stated elseways, as well as on the entire machinery. The trait warranty covers weaknesses by cause of unfit equipment or poor craftsmanship We will not be held at fault for misuse or frequent wear and tear of your machinery. Aforementioned is for this reason not covered by our guarantee. Damages can generally be repaired that aren't covered under guarantee, at minimal cost. Quotations are readily accessible on request.
Regular service is required by the machinery you are going to buy. Standard depletion replacement at a minimum cost, analyzing and calibration as well as common cleaning are concealed in the service plan. Should you not service your machine(s) in the chosen service period, it is necessary that your machine(s) is improved in the equal of double that period elseways your service warranty will be useless and not viable. Meaning, if we choose that your machine is improved once every 3 months, you should get your machine rectified in every 6 month period or your guarantee will not be valid.
Whenever a specialist offers a service at your property, it refers to a call-out. Unless approved by the company or covered by each of the above mentioned plans, a call-out fee will be requested. At the extent of this quotation, 1 specialist for one day is R 1 499.00 for workdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.Travel costs to your place and settlement if necessary, are on your account, along with the call-out charge. We choose that you arrange that the specialist gets picked up including sent back. The current amount is R 9.95/kilometer amplified by the driving distance between our place as well as your property, should you recommend for us to travel to you.Generously analyze about call out and touring costs in advance as those fees may vary extent by point without notice.
Our maintenance plan is perfect for you if you only would like our technician to take a look at your machinery for your contentment, or if you would like to find out if the machine is fitted to operate optically. We will not charge any cost for the experts we supply. Our technician will be able to provide you with advice on if an back-up or other servicing or spares reinstatement is needed or whether everything is normal. Regretfully, no repairs or hard labour operate will be carried out during a maintenance visit, but a booking should made for this to be completed at your and our earliest convenience.
Our warehouse offers basic and/or complete training courses for all machines we sell. More advanced training can be purchased after the fundamental course has been accomplished but first principal entry courses is enclosed in your machinery investment.
All our mainline of machinery's are sold with a different barcode. You will accordingly regularly be able to review the machine's guarantee info and service history on our site or while disconnected - in any style and at any moment. By using the barcode we honour our machinery's assurance and assistance. This protects your supreme convenience on both the selling and assistance of your machinery's.