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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We give bounded characteristic warranty on each subsystem except stated elseways, and on the entire machine. Defects due to unfit equipment or poor craftsmanship, are covered by the characteristic warranty. Frequent wear and tear or mis-usage of your product is not our responsibility. Aforesaid is for this reason not covered by our warranty. Certainly, deterioration that are not covered under warranty can regularly be repaired at a minimum cost. Upon request, quotations are readily available.The machinery you are going to buy compels a regular service. Standard depletion reinstatement at a minimal cost, analyzing and positioning as well as everyday cleaning are enclosed within the service plan. It is required that your machine(s) is serviced within the equivalent of double that period, if you do not service your machinery in the preferred service period, or else your service guarantee will be useless and ineffective. Meaning, if we suggested that your machine is improved once every three months, you must get your machine serviced within every six month period or your guarantee will not be legit.
Anytime a service is offered at your premises by a technician, it points to to a call-out. Except when the call-out is covered by any of the above named plans or arranged by the the company, a call-out cost will be charged. At the time of this quotation, 1 technician for one day is R 1 499.00 for workdays, R 4 995.00 for Saturdays including R 9 995.00 for resting days or Public Holidays.Accommodation including touring costs to your place, in addition to the call-out cost, are on your account if crucial. The preparations for the specialist to get picked up and sent back are preferred to be done by you. The existing percentage is R 9.95/kilometer multiplied by the traveling distance between our workshop including your premises, should you prefer for us to travel to you.Kindly enquire about call out including transport costs beforehand as those costs may change time by instant without notice.Whether you would choose to find out if the machine is set to function optically, or you simply want our specialist to take a look at your appliance for peace of mind, our service plan is suited for you. There is no fees for the experts we supply. Our technician will be able to point out if everything is normal or whether an back-up or additional maintenance or spares replacement is needed. Unfortunately, no reconstruction or excessive labour work will be done during a preservation visit, but a booking should made for this to be practised at your and our earliest availability.Basic and/or complete training courses are held through our warehouse for all machinery we sell. More advanced training can be purchased after the fundamental course has been completed however first basic entry courses is comprehended in your machine purchase.All our mainline of machines are sold with a individual barcode. Accordingly your machinery's assurance information and servicing history will evermore be able to be reviewed in any way and at any moment on our webpage or offline. By using the barcode we honour our machines warranty and assistance. This insures your ultimate benefit on both the reselling and service of your machinery's.
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