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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the whole machine, and any subsystem, we only supply bounded trait warranty except stated otherwise. Shortages by reason of defective components or poor craftsmanship, are covered by the feature warranty. Common wear and tear or misuse of your machine is not our fault. Our warranty will thus not cover aforesaid. Regularly damages can be repaired at minimal cost that are not covered under guarantee. Quotations are promptly accessible on appeal.The machine(s) which you are going to purchase, will be forcing a regular service. Common depletion restoration at a minimal cost, reviewing and calibration as well as basic cleaning are included within the service plan. It is crucial that your machinery is rectified in the equal of double that period, if you do not service your machinery in the preferred service period, elseways your service warranty will be null and void. This is to say, if we suggested that your machinery is fixed once every 3 months, you must get your machine fixed within every 6 month period or your guarantee will not be valid.
Every time a service is supplied at your premises by a technician, it points to to a call-out. Except for when accepted by management or enclosed by any of the above mentioned plans, a call-out cost will be requested. One specialist for 1 day is R 1 499.00 for weekdays, Traveling for weekends and R 9 995.00 for resting days or Public Holidays at the point of this quotation.Along with the call-out fee, traveling costs to your place as well as settlement if crucial, are on your account. We recommend that you arrange that the specialist gets picked up including sent back. The prevailing amount is R 9.95/kilometer increased by the driving distance between our premises as well as your establishment, should you recommend for us to travel to you.Those charges may differ time by instant without notice, so kindly enquire about call out including transport costs in advance.Our maintenance plan is suited for you if you simply would like our specialist to take a look at your appliance for peace of mind, or if you want to know if the appliance is fitted to function optimally. There is no cost for the technician we supply. Our technician will be able to advise whether everything is normal or if an alternative or additional maintenance or spare parts reinstatement is needed. Regretfully, no improvements or excessive labour function will be done during a maintenance visit, but a booking should made for this to be carried out at your and our earliest convenience.Fundamental and/or extensive training courses are supplied through our warehouse for all machinery we sell. First primary entry courses is enclosed in your machine purchase, but more advanced training can be obtained after the principal course has been accomplished.With all our mainline of machines a unique barcode is sold. You will for this reason regularly be able to analyze the machine's warranty information and servicing history on our database or while logged off - in any style and at any term. We value our machines assurance and assistance by using the barcode. This protects your supreme benefit on both the maintenance and resell of your machinery's.
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