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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We supply confined quality warranty on the whole machinery, and any subsystem lest stated any other way. Weaknesses due to unreliable materials or poor craftsmanship, are covered by the trait guarantee. General wear and tear or mis-usage of your machinery is not our constraint. Our guarantee will accordingly not cover aforestated. Deterioration can regularly be repaired that are not covered under guarantee, at minimal cost. Quotations will be immediately vacant upon appeal.
The machinery which you are going to buy, will be demanding a routine service. The enclosed service plan includes general cleaning, analyzing and adjustment, as well as basic ravages of time replacement at a minimum cost. It is vital that your machine(s) is serviced in the equal of double that period, should you not service your machine(s) in the preferred service period, or else your service guarantee will be worthless and meaningless. Meaning, you have to get your machinery improved in every six month period, if we suggested that your machinery is rectified once every 3 months or your warranty will not be credible.
A Call-out refers to any point a technician supplies a service at your property. A call-out cost will be charged unless the call-out is included by each of the above plans or arranged by the management. At the extent of this quotation, one technician for one day is R 1 499.00 for working days, R 4 995.00 for weekends and R 9 995.00 for resting days or Public Holidays.Accommodation and travel costs to your premises, along with the call-out cost, are on your account if necessary. The specialists required preparations to be made to get picked up as well as sent back, are recommend to be carried out by you. R 9.95/kilometer is the existing amount multiplied by the driving distance between your place including our place, should you desire for us to go to you.Those charges may differ extent by extent without notice, so attentively analyze about call out as well as touring costs ahead of time.
If you only want our specialist to take a look at your appliance for your satisfaction or would like to know if the machinery is set to work optically, our maintenance plan is suited for you. There is no cost for the technician we supply. You will be advised by our specialist whether an alternative or additional assistance or spare reinstatement is needed or if everything is normal. Bookings have to be made for reconstruction or intense labour work to be done at your/our earliest convenience as no adjustments or any such labour services will be carried out during servicing visits.
We supply basic and/or full training courses via our warehouse for all machines we sell. When buying your machine, first fundamental entry courses is comprehended in your investment, but more improved training can be bought after the principal course has been passed.
All our mainline of machines are sold with a different barcode. You will therefore always be able to analyze the machinery's warranty information and servicing history on our webpage or offline - in any form and at any instant. Our machines guarantee and maintenance are valued by us using the barcode. This protects your maximal benefit on both the reselling and service of your machinery's.