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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

For the whole machine, and any subsystem, we only offer limited feature guarantee if not stated differently. The feature guarantee covers errors as a result of defective equipment or poor craftsmanship We aren't liable for frequent wear and tear or misuse of your equipment. Thus aforementioned cannot be covered by our guarantee. Regularly damages can be repaired at minimum cost that aren't covered under warranty. Quotations are promptly accessible on demand.
The machine(s) you are going to buy needs a regular service. Common depletion reinstatement at a minimum cost, investigation and adjustment as well as common cleaning are covered within the service plan. Your service guarantee will be invalid and void if you do not service your machine in the suggested service or if it is not rectified in the equivalent of twice that period. Meaning that within which case we suggested that your machine is rectified once every 3 months, it is vital that you get your machine rectified within every six month period or your warranty will not be valid.
Anytime a technician offers a service at your property, it points to to a call-out. Except when approved by management or covered by any of the above mentioned plans, a call-out cost will be requested. At the point of this quotation, 1 technician for 1 day is R 1 499.00 for weekdays, R 4 995.00 for weekends including R 9 995.00 for Sundays or Public Holidays.Transport costs to your property as well as accommodation if required, are on your account, in addition to the call-out fee. We recommend that you arrange that the specialist gets picked up as well as sent back. The ongoing rate is R 9.95/km increased by the traveling distance between our branch including your premises, should you desire for us to come to you.Generously enquire about call out as well as traveling costs ahead of time as those charges may change point by instant without notice.
Our maintenance plan is perfect for you if you simply want our specialist to take a look at your machine for peace of mind, or if you want to find out if the appliance is fitted to operate optically. No costs will apply for the technician we supply. Our experts will be able to point out if everything is normal or whether an different or further assistance or spare parts restoration is needed. During preservation visits no reconstruction or hard labour work will be carried out and reservations should made for this to be practised at your and our quickest convenience.
Our training centre offers principal and/or complete training courses for all machines we sell. First primary entry courses is comprehended in your machinery purchase, but more improved training can be obtained after the basic course has been finished.
With all our mainline of machines a individual barcode is sold. For this reason your machinery's guarantee data and assistance history will constantly be able to be analyzed in any manner and at any moment on our site or while logged off. By using the barcode we value our machines assurance and service. This ensures your ultimate comfort on both the servicing and resell of your machinery's.