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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer constrained characteristic warranty on any subsystem except stated differently, and on the whole machinery. Shortages by cause of defective equipment or poor craftsmanship, are covered by the feature guarantee. Everyday wear and tear or mis-usage of your machine is not our responsibility. Aforementioned is accordingly not covered by our guarantee. Often deterioration can be repaired at minimum cost that aren't covered under guarantee. Upon demand, quotations are gladly accessible.
The machinery you are going to obtain compels a regular service. Analyzing and positioning, basic cleaning , as well as basic ravages of time restoration at a minimal cost are covered within the service plan. Your service guarantee will be worthless and ineffective if you do not service your machinery in the chosen service or if it is not improved within the equal of dual that period. This is to say, you have to get your machine rectified in every 6 month period, if we preferred that your machine is improved once every 3 months or your guarantee will not be legit.
Every time a technician provides a service at your place, it points to to a call-out. Except for when accepted by the company or included by each of the above mentioned plans, a call-out fee will be required. At the time of this quotation, one specialist for 1 day is R 1 499.00 for workdays, R 4 995.00 for weekends as well as R 9 995.00 for resting days or Public Holidays.Touring costs to your establishment as well as settlement if crucial, are on your account, along with the call-out fee. The plans for the specialist to get picked up as well as sent back are recommend to be carried out by you. The prevailing rate is R 9.95/km multiplied by the traveling distance between our branch and your establishment, should you recommend for us to travel to you.Kindly enquire about call out and transport costs beforehand as those costs may vary point by extent without notice.
Our service plan is suited for you if you only want our technician to take a look at your appliance for peace of mind, or if you would like to know if the machine is fitted to work optimally. There is no fees for the technician we provide. You will be advised by our experts if an back-up or additional maintenance or spares replacement is needed or whether everything is in order. Reservations have to be made for adjustments or excessive labour function to be completed at your/our earliest availability as no reconstruction or any such labour actions will be done during servicing visits.
Our training facility offers principal and/or extensive training courses for all machinery we sell. First fundamental entry courses is enclosed in your machinery purchase, however more advanced training can be purchased after the principal course has been passed.
With all our mainline of machines a particular barcode is sold. Accordingly your machines assurance data and service history will regularly be able to be checked in any manner and at any time on our website or while logged off. We value our machinery's assurance and service by using the barcode. Maximum comfort are insured on both the selling and assistance of your machinery's.