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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We offer constrained attribute warranty on any subsystem if not stated any other way, and on the whole machine. Poor craftsmanship along with faulty equipment shortages are covered by the characteristic guarantee. We shall not be held responsible for mis-usage or common wear and tear of your machine. Thus aforestated cannot be covered by our guarantee. Of course, deterioration that are not covered under warranty can often be repaired at a minimal cost. Quotations are readily available on inquiry.
The machinery you are going to obtain needs a regular service. Common wear and tear replacement at a minimum cost, investigation and positioning as well as general cleaning are concealed in the service plan. It is necessary that your machine(s) is fixed in the equal of twice that period, if you do not service your machine(s) in the suggested service period, elseways your service guarantee will be worthless and not viable. Meaning, if we preferred that your machine is fixed once every 3 months, you have to get your machinery serviced in every 6 month period or your guarantee will not be legit.
A Call-out refers to each instant a specialist provides a service at your place. A call-out fee will be requested unless the call-out is enclosed by any of the above mentioned plans or accepted by the managers. At the extent of this quotation, one technician for 1 day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.Accommodation as well as touring costs to your establishment, along with the call-out charge, are on your account if required. We prefer that you arrange that the specialist gets picked up as well as sent back. If you would prefer for us to go to you, the existing percentage is R 9.95/kilometer multiplied by the traveling distance between our branch as well as your establishment.Attentively enquire about call out and travel costs beforehand as those fees may vary extent by point without notice.
If you only want our specialist to take a look at your machinery for peace of mind or want to know if the appliance is set to operate optimally, our service plan is suited for you. We will not charge any fees for the technician we supply. Our specialist will be able to point out if everything is in order or if an back-up or other maintenance or service parts replacement is needed. Regrettably, no adjustments or intense labour work will be completed during a preservation visit, but a booking should made for this to be completed at your and our earliest availability.
We supply fundamental and/or comprehensive training courses at our training facility for all machinery we sell. First fundamental entry courses is included in your machine investment, nevertheless more advanced training can be purchased after the primary course has been passed.
All our mainline of machines are sold with a individual barcode. You will thus always be able to check the machine's assurance information and assistance history on our site or offline - in any manner and at any time. By using the barcode we honour our machinery's guarantee and servicing. This insures your maximal advantage on both the maintenance and resell of your machines.
Seeing that the reference above is in regarding to our advanced model, the focus points, details and additions are applicable thereto. Kindly inquire from our sales representative as to the period model cited. In the situation that we don't have the advanced model accessible, you shall be designated to obtain up to 5% remission on the prior model, depending on minor completion or lower design.