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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the whole machine, and any subsystem, we only offer confined feature guarantee unless stated any other way. The quality warranty covers shortages by cause of unreliable materials or poor craftsmanship Common wear and tear or mis-usage of your machine is not our responsibility. For this reason aforestated shall not be covered by our warranty. Naturally, damages that are not covered under warranty can often be repaired at a minimum cost. Quotations will be gladly available upon appeal.Routine service is due by the machinery you are going to obtain. Common decrement reinstatement at a minimal cost, checking and arrangement as well as standard cleaning are concealed within the service plan. It is compulsory that your machine(s) is improved within the equivalent of twice that period, if you do not service your machinery within the preferred service period, otherwise your service guarantee will be worthless and not viable. Meaning, you have to get your machine serviced in every 6 month period, if we recommend that your machine is fixed once every 3 months or your guarantee will not be credible.
When a service is provided at your property by a technician, it refers to a call-out. Lest the call-out is concealed by each and every time of the above named plans or arranged by the management, a call-out cost will be charged. 1 technician for one day is R 1 499.00 for working days, Traveling for Saturdays and R 9 995.00 for Sundays or Public Holidays at the instant of this quotation.Travel costs to your premises as well as accommodation if crucial, are on your account, in addition to the call-out cost. The experts necessary adjustments to be carried out to get picked up and sent back, are preferred to be carried out by you. The prevailing amount is R 9.95/km amplified by the driving distance between our office and your property, should you prefer for us to come to you.Those charges may vary time by time without notice, so attentively inquire about call out including traveling costs beforehand.Whether you would like to know whether the machinery is adjusted to work optically, or you simply want our technician to take a look at your machinery for your satisfaction, our servicing plan is suited for you. We will not charge any cost for the specialist we supply. You will be advised by our technician whether an alternative or additional servicing or spare reinstatement is needed or whether everything is normal. Reservations have to be made for adjustments or intense labour function to be carried out at your/our earliest availability as no adjustments or any such labour services will be carried out during servicing visits.Primary and/or full training courses are provided via our warehouse for all machines we sell. When purchasing your machinery, first principal entry courses is comprehended in your purchase, but more advanced training can be obtained after the principal course has been accomplished.A unique barcode is supplied with all our mainline of machines. Review thus you will constantly be able to,in any manner and at any instant, analyze the machinery's guarantee info and servicing history on our database or while logged off. We value our machinery's warranty and servicing by using the barcode. This ensures your supreme convenience on both the reselling and servicing of your machinery's.
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