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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.
This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.

We give confined quality guarantee on each subsystem if not stated elseways, along with on the entire machine. The quality guarantee covers shortages by reason of unfit components or poor craftsmanship We aren't liable for everyday wear and tear or mis-usage of your machinery. Our guarantee will thus not cover aforementioned. Deterioration can often be repaired that are not covered under warranty, at minimal cost. Quotations will be immediately vacant upon request.
The machine(s) which you are going to buy, will be demanding a regular service. Standard depletion restoration at a minimal cost, analyzing and calibration as well as basic cleaning are included in the service plan. Your service warranty will be null and meaningless if you do not service your machine within the recommended service or if it is not fixed in the equal of double that period. Meaning, if we preferred that your machine is fixed once every 3 months, you should get your machinery fixed within every 6 month period or your warranty will not be credible.
Every time a service is supplied at your place by a technician, it points to to a call-out. Except for when the call-out is covered by each of the above named plans or confirmed by the the company, a call-out cost will be required. At the instant of this quotation, for one day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays and R 1 499.00 for weekdays.Coupled with the call-out charge, traveling costs to your place and accommodation if crucial, are on your account. The specialists required adjustments to be carried out to get picked up and sent back, are suggested to be made by you. If you would choose for us to come to you, the existing rate is R 9.95/km increased by the traveling distance between our office and your property.Attentively seek an answer about call out including traveling costs ahead of time as those fees may vary point by time without notice.
If you would like to find out if the appliance is fitted to operate optimally, or you just want our specialist to take a look at your appliance for your satisfaction, our maintenance plan is perfect for you. There is no fees for the specialist we supply. Our specialist will be able to advise if everything is in order or if an different or further maintenance or spare replacement is needed. Regretfully, no repairs or hard labour function will be done during a preservation visit, but a reservation can be made for this to be practised at your and our earliest convenience.
Basic and/or comprehensive training courses are provided at our training facility for all machinery we sell. First basic entry courses is comprehended in your machine purchase, nevertheless more promoted training can be obtained after the primary course has been accomplished.
With all our mainline of machines a individual barcode is sold. Check thus you will regularly be able to,in any way and at any moment, review the machinery's assurance information and assistance history on our website or while disconnected. We value our machines assurance and maintenance by using the barcode. This insures your maximum benefit on both the servicing and resell of your machines.
The above quotation involves our brand new model, therefore the highlights, specs and extras are relevant thereto. For any information relating to the generation model recited, you can contact our sales consultants. You will be designated to obtain a 5% remission on older models , based on lesser completion or insignificant composition in which case we don't have the newest model accessible.