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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We offer confined quality warranty on the whole machine, along with each subsystem if not stated otherwise. The attribute guarantee covers defects by cause of unreliable equipment or poor craftsmanship Frequent wear and tear or misuse of your component is not our fault. Our guarantee will for this reason not cover aforesaid. Certainly, deterioration that aren't covered under guarantee can often be repaired at a minimal cost. Quotations are readily accessible on inquiry.Routine service is needed by the machine(s) you are going to obtain. Analyzing and adjustment, common cleaning , as well as common wear and tear replacement at a minimal cost are enclosed in the service plan. It is required that your machinery is fixed in the equivalent of double that period, should you not service your machinery in the preferred service period, or else your service guarantee will be null and ineffective. Meaning that in which case we suggested that your machinery is fixed once every 3 months, it is crucial that you get your machine rectified within every six month period or your warranty will not be credible.
When a service is provided at your establishment by a technician, it refers to a call-out. A call-out cost will be charged lest the call-out is included by any of the above plans or accepted by the management. At the extent of this quotation, 1 technician for one day is R 1 499.00 for working days, R 4 995.00 for Saturdays as well as R 9 995.00 for Sundays or Public Holidays.Along with the call-out charge, transport costs to your premises and accommodation if required, are on your account. We suggest that you arrange that the specialist gets picked up and sent back. The ongoing amount is R 9.95/km increased by the driving distance between our workshop and your establishment, should you choose for us to come to you.Those charges may differ instant by point without notice, so attentively analyze about call out and touring costs ahead of time.If you only would like our technician to take a look at your appliance for your contentment or would like to know if the appliance is set to work optically, our maintenance plan is perfect for you. No fees will be implemented for the experts we provide. You will be advised by our specialist if an back-up or other assistance or spare replacement is needed or if everything is normal. During sustainment visits no adjustments or hard labour function will be completed and reservations should made for this to be done at your and our quickest availability.Principal and/or extensive training courses are offered at our training facility for all machines we sell. More advanced training can be obtained after the principal course has been achieved although first basic entry courses is combined in your machine investment.A particular barcode is supplied with all our mainline of machines. You will for this reason regularly be able to review the machinery's guarantee data and service history on our webpage or while logged off - in any way and at any moment. Our machines guarantee and service are honoured by us using the barcode. Maximum advantage are insured on both the selling and assistance of your machinery's.
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