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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the whole machinery, along with each subsystem, we only offer constrained trait guarantee except stated differently. Defects due to unreliable materials or poor craftsmanship, are covered by the attribute warranty. We aren't responsible for general wear and tear or mis-usage of your equipment. Therefore aforesaid shall not be covered by our guarantee. Damages can often be repaired that are not covered under warranty, at minimum cost. Quotations will be promptly available upon demand.Regular service is needed by the machine(s) you are going to purchase. The enclosed service plan consists of basic cleaning, investigation and adjustment, as well as general decrement restoration at a minimum cost. If you do not service your machinery in the suggested service period, it is vital that your machinery is fixed within the equivalent of dual that period otherwise your service warranty will be null and meaningless. This is to say, you should get your machinery serviced in every 6 month period, if we suggested that your machine is rectified once every three months or your guarantee will not be efficient.
Whenever a service is provided at your premises by a specialist, it points to to a call-out. Except for when the call-out is enclosed by any of the above named plans or confirmed by the management, a call-out fee will be charged. At the time of this quotation, 1 technician for one day is R 1 499.00 for working days, R 4 995.00 for Saturdays as well as R 9 995.00 for resting days or Public Holidays.Coupled with the call-out cost, transport costs to your premises as well as accommodation if essential, are on your account. The specialists required arrangements to be done to get picked up including sent back, are preferred to be carried out by you. The ongoing amount is R 9.95/kilometer increased by the driving distance between our premises including your premises, should you choose for us to come to you.Those fees may vary extent by instant without notice, so beneficially inquire about call out including travel costs beforehand.If you would like to find out if the appliance is fitted to function optimally, or you simply would like our specialist to take a look at your machinery for your satisfaction, our service plan is here for you. No fees will be implemented for the experts we supply. You will be advised by our technician if an different or further service or spare reinstatement is needed or if everything is normal. Reservations must be made for improvements or intense labour function to be done at your/our quickest availability as no improvements or any such labour services will be completed during maintenance visits.Fundamental and/or overall training courses are provided via our premises for all machinery we sell. When buying your machine, first fundamental entry courses is included in your investment, although more advanced training can be purchased after the basic course has been finished.With all our mainline of machines a individual barcode is sold. For this reason your machinery's warranty info and assistance history will always be able to be analyzed in any way and at any moment on our database or offline. We honour our machines warranty and servicing by using the barcode. This secures your maximum advantage on both the reselling and servicing of your machinery's.
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