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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the whole machine, as well as any subsystem, we only offer restricted trait warranty if not stated any other way. Poor craftsmanship including unreliable components weaknesses are covered by the characteristic guarantee. We aren't responsible for common wear and tear or mis-usage of your equipment. Aforesaid is accordingly not covered by our guarantee. Often deterioration can be repaired at minimal cost that are not covered under guarantee. Quotations are readily vacant on demand.The machine(s) you are going to obtain requires a routine service. Analyzing and calibration, general cleaning , as well as common wear and tear reinstatement at a minimum cost are included in the service plan. It is required that your machine(s) is rectified within the equal of double that period, if you do not service your machine(s) in the chosen service period, or else your service guarantee will be invalid and void. This is to say, you have to get your machine serviced within every 6 month period, if we suggested that your machinery is rectified once every 3 months or your warranty will not be valid.
A Call-out points to to each point a technician provides a service at your property. A call-out fee will be required lest the call-out is covered by any of the above named plans or approved by the managers. At the instant of this quotation, one technician for one day is R 1 499.00 for workdays, R 4 995.00 for Saturdays including R 9 995.00 for Sundays or Public Holidays.Accompanying the call-out fee, transport costs to your establishment including settlement if essential, are on your account. We suggest that you arrange that the technician gets picked up and sent back. R 9.95/kilometer is the current rate multiplied by the traveling distance between your premises as well as our warehouse, should you desire for us to travel to you.Those costs may vary extent by point without notice, so attentively inquire about call out including touring costs beforehand.If you only want our specialist to take a look at your machine for peace of mind or would like to find out if the machine is adjusted to function optimally, our service plan is suited for you. There is no cost for the technician we supply. You will be advised by our experts whether an alternative or other servicing or spare restoration is needed or whether everything is in order. Reservations should be made for improvements or intense labour work to be done at your/our earliest convenience as no repairs or any such labour actions will be practised during servicing visits.We offer primary and/or full training courses through our training facility for all machines we sell. More promoted training can be purchased after the fundamental course has been accomplished nevertheless first basic entry courses is enclosed in your machinery investment.A particular barcode is provided with all our mainline of machines. You will for this reason regularly be able to check the machine's assurance report and servicing history on our site or offline - in any manner and at any term. Our machines assurance and assistance are honoured by us using the barcode. This ensures your supreme convenience on both the assistance and resell of your machinery's.
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