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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the entire machine, and any subsystem, we only provide constrained attribute warranty except stated any other way. Weaknesses by reason of defective components or poor craftsmanship, are covered by the quality warranty. We cannot be held at fault for mis-usage or frequent wear and tear of your equipment. Accordingly aforesaid shall not be covered by our warranty. Usually damages can be repaired at minimal cost that are not covered under guarantee. Quotations are immediately accessible on inquiry.The machinery you are going to buy requires a regular service. Investigation and arrangement, common cleaning , as well as general decrement replacement at a minimal cost are included in the service plan. If you do not service your machinery within the recommended service period, it is compulsory that your machine(s) is rectified within the equivalent of twice that period elseways your service warranty will be useless and void. Meaning that within which case we preferred that your machine is rectified once every three months, it is crucial that you get your machinery serviced within every 6 month period or your guarantee will not be efficient.
A Call-out refers to any time a specialist offers a service at your premises. A call-out fee will be charged lest the call-out is concealed by any of the above named plans or confirmed by the managers. At the time of this quotation, for 1 day 1 specialist is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for weekdays.Travel costs to your premises and settlement if necessary, are on your account, in addition to the call-out charge. We choose that you organize that the specialist gets picked up including sent back. If you would wish for us to go to you, the existing percentage is R 9.95/km increased by the traveling distance between our warehouse including your place.Without notice, those costs may change point by point, as a result beneficially seek an answer about call out including traveling costs beforehandIf you simply want our specialist to take a look at your machine for your satisfaction or want to find out if the appliance is fitted to operate optimally, our maintenance plan is perfect for you. We will not require any fees for the experts we supply. Our technician will be able to advise if everything is in order or whether an alternative or further maintenance or spare parts reinstatement is needed. During maintenance visits no reconstruction or intense labour operate will be done and reservations should made for this to be completed at your and our earliest availability.We provide basic and/or overall training courses through our premises for all machines we sell. First fundamental entry courses is enclosed in your machinery investment, although more advanced training can be obtained after the primary course has been completed.With all our mainline of machines a particular barcode is sold. Therefore your machinery's assurance information and assistance history will evermore be able to be analyzed in any way and at any instant on our website or while disconnected. We value our machines assurance and assistance by using the barcode. This insures your maximum convenience on both the assistance and resell of your machinery's.
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